Community Outreach & Referral Specialist - In-Home Care Agency

Caring Senior Service•West Orange, NJ

About The Position

At Caring Senior Service of Essex County, we believe every senior deserves to live independently and comfortably in their own home. As a Home Care Consultant, you’ll play a vital role in connecting families with the high-quality, compassionate care they need. This position is perfect for someone who is passionate about senior care, is skilled in building relationships, and enjoys the challenge of driving growth in a mission-driven organization.

Requirements

Proven Experience in Sales or Outreach: Must have experience in sales, business development, or outreach, ideally within home care, healthcare, or senior services.
Strong Communication & Relationship Skills: You’re a confident, compassionate communicator who thrives on building relationships and connecting people with the services they need.
Knowledge of Senior Care Services: While prior experience in senior care is a plus, your ability to learn and understand the ins and outs of home care services is essential.
Self-Motivated & Goal-Oriented: You’re driven by achieving measurable goals, and you work independently with focus and enthusiasm.
Reliable Transportation: Willingness to travel locally within the service area, using your reliable transportation.

Responsibilities

Lead Local Outreach & Drive Referrals
Develop and implement targeted outreach strategies to generate qualified client referrals from local sources.
Cultivate relationships with healthcare professionals, senior living communities, rehab centers, and other local organizations to promote our services.
Community Representation & Networking
Represent Caring Senior Service at community events, health fairs, and networking groups to build awareness of our services.
Create strong, lasting connections that position our company as a trusted resource for senior care.
Collaborate with Team & Ensure Client Satisfaction
Work closely with office staff and caregivers to ensure smooth transitions and exceptional client experiences.
Be an advocate for the client’s needs, ensuring they receive the best possible care at every stage of the process.
Track Progress & Achieve Goals
Consistently meet or exceed monthly outreach and referral goals.
Track referral activity in our CRM system and adjust strategies to ensure continued growth and success.