Community Outreach Liaison
Essen Medical Associates•Bronx, NY
•Hybrid
About The Position
Essen Health Care is seeking a motivated and community-focused Community Outreach Liaison to support outreach initiatives across the Bronx, Brooklyn, Queens, and surrounding communities. This role is responsible for building relationships within the community, promoting healthcare services, supporting patient engagement efforts, and increasing awareness of Essen Health Care programs and resources. The ideal candidate is personable, organized, culturally aware, and passionate about improving access to healthcare for underserved populations.
Requirements
- Minimum High School Diploma or GED required
- Ability to work independently and in a team environment
- Bilingual skills strongly preferred (Spanish, Russian, Chinese, or other languages a plus)
- Comfortable working in the field and traveling locally throughout NYC boroughs
- Basic computer skills including Microsoft Office and email communication
Nice To Haves
- Associate’s or Bachelor’s degree preferred
- Previous experience in community outreach, customer service, healthcare, social services, or patient engagement preferred
- Strong interpersonal and communication skills
- Knowledge of NYC communities and healthcare resources
- Strong relationship-building and networking abilities
- Compassionate and patient-centered approach
- Ability to multitask in a fast-paced environment
Responsibilities
- Conduct community outreach activities to promote Essen Health Care services and programs
- Build and maintain relationships with community organizations, local businesses, schools, senior centers, shelters, and other partners
- Attend health fairs, community events, and outreach initiatives on behalf of Essen Health Care
- Educate community members on available healthcare services, insurance resources, and wellness programs
- Assist patients with scheduling appointments and connecting to appropriate departments
- Support membership growth and patient retention initiatives
- Maintain outreach logs, event tracking, and community engagement reports
- Distribute marketing and educational materials within the community
- Collaborate closely with operations, marketing, care management, and clinical teams
- Represent Essen Health Care professionally and positively in all community interactions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
