Community Operations Coordinator - Philadelphia, PA

CIC • Philadelphia, PA

4d • $50,500 • Onsite

About The Position

CIC is looking for a full-time, early career Coordinator to join our team in Philadelphia. This role is ideal for someone with at least one year of professional work experience who enjoys working in a fast-paced environment and is passionate about helping people. You will join a Community Operations Team to satisfy the day-to-day needs of our clients, working both independently and collaboratively with other CIC staff.

Requirements

• Post-secondary education or equivalent experience.
• At least one year of professional experience, preferably in customer service or the hospitality industry.
• A natural passion for helping and supporting others.
• A hands-on mindset - whether it’s troubleshooting technical devices or tackling practical tasks, you’re eager to dive in and find solutions.
• An interest in a long-term role.

Nice To Haves

• Hands-on experience building furniture or troubleshooting technical devices.

Responsibilities

• Building good relationships with CIC members, making sure they’re happy by quickly and specifically responding to their questions and needs.
• Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.
• Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.
• Facilitating new members onboarding, including system registration and office setup, as well as assisting existing clients with office moves and special event preparations in conference rooms.
• Supporting concierge desk operations with a focus on excellent service and assisting other teams with special projects as needed.
• Organizing community events to encourage networking among members.
• Resetting offices and lab spaces after client move outs, that may include painting and light repair.
• Troubleshooting a variety of facilities related issues which may include things like adjusting door hinges, repairing furniture, and coordinating with building maintenance for HVAC requests.

Benefits

• Starting compensation is $50,500 per year.
• 100% company-paid premium healthcare and dental benefits for employee and their dependents.
• 100% company-paid long and short-term disability, and life insurance.
• 401k (must be 21+).
• 18 days of PTO accrued annually (more with seniority), plus thirteen paid holidays from the start.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed