Community Office Manager

Woodlands Bank • Muncy Creek Township, PA

13d • Onsite

About The Position

This role is responsible for managing a community office, including staff supervision, customer service, and sales. The Community Office Manager must have a thorough understanding of bank products and services, as well as operating policies and procedures. The position requires leadership skills to manage a small team and provide excellent customer service.

Requirements

• Education beyond a high school diploma or equivalent experience preferred.
• Specialized banking education and training.
• S.A.F.E. Act certification required.
• Proficient reading, writing, grammar, and mathematics skills.
• Proficient interpersonal relations, communicative, and sales skills.
• Ability to work well in a team environment while providing excellent customer service.
• Demonstrated management and supervisory skills sufficient to manage a staff of less than five employees.
• Minimal consumer lending authority.
• A thorough knowledge of the features and benefits of all bank products and services.
• A working knowledge of bank operating policies and procedures.
• Visual and auditory skills.
• Valid driver's license.
• A minimum of three years' related experience.

Nice To Haves

• Education beyond a high school diploma or equivalent experience preferred.
• Specialized banking education and training.

Responsibilities

• Manage a staff of less than five employees.
• Provide excellent customer service.
• Utilize sales skills to promote bank products and services.
• Ensure a thorough knowledge of all bank products and services.
• Maintain a working knowledge of bank operating policies and procedures.
• Obtain and maintain S.A.F.E. Act certification.
• Possess minimal consumer lending authority.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED