Community Navigator (Full-Time) [Mon-Fri (8AM-4:30PM)] [JHAM]

AbilityFirst•Inglewood, CA

1d•$23 - $25•Onsite

About The Position

The Community Navigator is responsible for providing person-centered planning, case management, intake coordination, and community engagement services for participants. This role requires strong collaboration with program staff, regional center service coordinators, and families to ensure participants receive individualized, meaningful services aligned with their goals. The Community Navigator in our licensed programs must be Director Qualified per community care licensing regulations and plays a key role in documentation, goal planning, programming integration, and community outreach. In the absence of the Program Director, the Community Navigator is designated as an authorized person to correct operational deficiencies that constitute immediate threats to participant’s health and safety.

Requirements

A High School diploma or equivalent is required.
Must be LIC Director Qualified in community center settings under Title 17/22 regulations is required.
Strong written and verbal communication skills is required.
Skilled in Microsoft Office and data management tools is required.
Valid Driver’s License is required.
Ability to work effectively with people of diverse races, ethnicities, and sexual orientations in a multicultural environment is required.
Must be able to work evenings/weekends as needed.
Successful completion of background (LiveScan) check.

Nice To Haves

A Bachelor’s Degree in psychology, sociology, marriage & family, recreation therapy, etc or 12 ECE (Early Childhood Education) college units in any related field or 4+ years of equivalent experience working in developmental disability services, case management, or a related field is preferred.
Strong understanding of person-centered practices, goal setting, and community integration is preferred.
Familiarity with regional center processes, reports, and compliance is preferred.

Responsibilities

Attend required 2-day Person-Centered Thinking training.
Conduct screenings, phone calls and intake meetings as the first level of the intake process.
Develop and implement Person-Centered Plans (PCPs) and 1-page descriptions.
Ongoing goal development and daily goal documentation.
Update annual forms/documentation (emergency contacts, consent forms, seizure plans, personal rights, etc.).
Serve as a liaison to Regional Center Service Coordinators.
Attend IPP (Individual Program Plan) meetings.
Submit progress (every 6 months) and annual reports (within their first 30 days and ongoing during their birth date month) as required.
Submit licensing waivers for appropriate program participants (18–22 in ASP programs).
Prepare and provide requested audit documentation related to participant files if and when asked by regional centers.
Meet with each participant at least once per month to review goals, satisfaction, and placement.
Collaborate with community coaches to ensure goals are implemented in daily programming.
Facilitate support meetings with participants, their support team, and individuals they invite.
Partner with program supervisor and program directors to coordinate community outings and volunteer activities.
Update individual goal documentation monthly.
Represent AbilityFirst at resource fairs and engaging the public.
Identify, vet, and initiate volunteer opportunities aligned with participants' interests and goals.
Coordinate with coaches and volunteers to support successful placements.
Assist in the collection of quarterly family and participant surveys.
Input and maintain participant data in ProCare, including new enrollments, discharges, and demographic updates.
Ensure records are accurate and up to date for internal tracking and billing.
Step into program ratios as needed in the event of staff shortages—not as a planned part of daily ratio coverage, which may include assisting with personal care items such as diapering, toileting, and feeding.
Uphold our commitment as a Mandated Reporter, ensuring the safety and well-being of all participants.
Complete all required staff training assigned each quarter.
Other duties and responsibilities as assigned to support the mission of the program and organization.