Community Navigator

Housing Works • New York, NY

12d • $21 - $24 • Onsite

About The Position

The Community Engagement Navigator (CEN) promotes the health and wellbeing of substance users and is the main link between clients and agency services. CENs conduct community engagement activities, including harm reduction-based outreach, overdose prevention trainings, and education for safer injection practices and other high-risk activities. CENs must be knowledgeable about community resources, including educational, social and emotional support services available to clients. The CEN will provide representation within program catchment areas, with specific focus on parks, shelters, areas experiencing increased syringe litter, homelessness, and encampments in lower Manhattan and East New York. Duties may also include client recruitment, administering surveys, data gathering, event organizing, and performing various administrative tasks.

Requirements

• High school diploma or General Equivalency Diploma required or higher.
• Ability to make entries into program databases such as AIRS, e-Share, EiCare
• Good verbal, written, communication and interpersonal skills.
• Use of computer software (Microsoft Office Suite including Word and Outlook calendaring, and Excel).
• Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Men who have Sex with Men)
• Ability to make introductions and connections with members of the community
• Safer injection and overdose prevention training experience
• Good verbal, written, communication and interpersonal skills.
• Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel
• Documentation experience

Nice To Haves

• Preferable training in the following areas: Motivational Interviewing, Syringe exchange, harm reduction, overdose prevention, HIV confidentiality, Risk-reduction counseling
• Bilingual in Spanish/English helpful

Responsibilities

• Conduct outreach in assigned catchment areas; provide health promotion, health education, and risk reduction counseling.
• Conduct an initial assessment with each client to assess his/her/their health and wellness status and experience with getting health care.
• Assist with service planning and care coordination with appropriate agency staff, including routine communication with all members of the care team.
• Provide routine follow-up and communication with clients on a regular basis to keep them engaged and assess progress toward service goals.
• Complete and submit service documentation in a timely and efficient manner.
• Attend meetings and trainings as deemed appropriate and relate to the scope of service.
• Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, and conflict resolution.
• Participate in quality assurance and quality improvement planning projects and activities as directed.
• Participates in weekly staff and peer worker development meetings and interventions.

Benefits

• Three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• An educational benefit available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED