Community Navigator

Central Lincoln County YMCADamariscotta, ME
$21 - $23Onsite

About The Position

This position supports the work of the YMCA, a leading nonprofit organization dedicated to strengthening the community. The Community Navigator plays a crucial role in promoting healthy living, social responsibility, and youth development, serving as a role model for staff and participants.

Requirements

  • 5-7 years of experience in related field.
  • CPR and First Aid certification required within 60 days of hire.
  • Team player, with superb interpersonal skills.
  • An ability to work with co-workers and the public in a positive and friendly manner and resolve conflicts as needed.
  • Self-starter with the ability to multi-task, lead others, work independently and adapt to changing circumstances in a fast-paced environment.
  • General computer skills with the ability to effectively learn and use new software.
  • Valid driver's license and acceptable driving record with access to personal vehicle preferred.
  • Regularly required to stand, walk, sit, talk, hear, run, bend, and lift.
  • Required to use hands and fingers to operate a standard computer keyboard or tablet; use a computer, mouse, printer and copier; operate or move program equipment; and speak and hear using a telephone.
  • Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
  • Will lift and/or move up to up to 25 pounds.

Responsibilities

  • Collaborates with the Department Director to promote healthy living, social responsibility and youth development.
  • Serves as a role model for other staff and participants.
  • Collaborates with the Department Director to create and lead staff and volunteers in executing campaigns, programs and/or curriculum for the advancement of the Y while ensuring safety, licensing standards and the Ys reputation while providing the highest level of customer service.
  • Partners with the Department Director to lead staff and/or volunteers in providing quality, safe programming while adhering to all standards and keeping confidentiality.
  • Manages client intake and conducts comprehensive information-gathering interviews to assess client needs.
  • Builds effective, authentic relationships with staff, participants, and community partners and connects them to the Y.
  • Serves as the Y liaison on collaborative community outreach initiatives.
  • Researches local, state, and federal services and assistance programs to determine the programs that are best suited to address individual client needs.
  • Oversees community navigation help line.
  • Assists the Department Director with staff and volunteers to ensure operations are safe and clean at all times.
  • Assists the Department Director with volunteer recruitment, communication, development, and management.
  • Supports the Department Director in administrative activities, including tracking clients, referrals, data reports and conversations and developing reports for Town and County Administrators.
  • Assists with the Department Director to maintain database of community resource and navigation services.
  • Performs other tasks and projects as assigned.

Benefits

  • Retirement
  • Health/dental
  • Disability
  • Life insurance benefit
  • Y membership
  • Program discounts
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