Community Marketing & Engagement Specialist

Blackfoot Telephone Cooperative Inc•Missoula, MT

1d•$57,000 - $81,250

About The Position

Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution. This role serves as a key connection point between Blackfoot and the communities, businesses, organizations, media, and customers within our service areas. The position leads community engagement and event strategies, develops local partnerships, supports regional marketing initiatives, coordinates sponsorships and community investments, and builds awareness of Blackfoot’s products, services, network investments, and local impact.

Requirements

Knowledge of company policies and procedures.
Knowledge of current and emerging products and services.
Knowledge of company mission, vision and core values.
Knowledge of overall community relations strategies and philosophies.
Knowledge of general office practices and procedures.
Knowledge of time management and organizational skills.
Skill to write exceptional original material, edit, proofread and finalize written material.
Skill to be an active listener.
Skill to be an effective and inspiring public speaker.
Skill to be very successful at multi-tasking.
Skill to operate various office equipment such as a computer, copy machine, scanner and multi-line telephone.
Skill to utilize Microsoft Office software and customer information software.
Ability to work independently and within a team.
Ability to work evenings and weekends, as needed, to support community events and other engagement activities.
Ability to support all areas of corporate administration and company community relations.
Ability to understand the telecommunications industry and its relationship to community economic impact.
Ability to build successful internal and external relationships and partnerships.
Ability to enjoy and thrive at public and community events.
Ability to think analytically and be a problem solver.
Ability to communicate effectively, both in writing and in speaking, with customers, co-workers, various business leaders, government officials, and the general community population in a courteous and professional manner.
Ability to be flexible and adapt to changing priorities and new initiatives.
Ability to work completely and accurately under time constraints and deadlines.
Ability to obtain and maintain a valid Montana driver’s license, have a good driving record and be insured under the Company insurance policy.
Ability to read, analyze, and interpret reports.
Ability to provide excellent customer service.
Ability to maintain confidentiality of Company information when required.
Ability to work in a safe and effective manner.

Nice To Haves

BS/BA in public relations, communications, marketing or related field, with 2-5 years of experience in community relations, public relations, government relations or related areas.

Responsibilities

Develop and execute localized community marketing initiatives that support Blackfoot's brand, customer growth, product awareness, and business objectives.
Represent Blackfoot at public forums, civic events, educational engagements, and industry functions, building credibility and community trust.
Build and maintain strong relationships with local governments, business organizations, educational institutions, chambers of commerce, and nonprofit partners.
Gather and communicate local market insights, customer feedback, community sentiment, and competitive intelligence to the broader marketing organization.
Identify opportunities for community partnerships that complement broader marketing campaigns.
Partner with Sales, Customer Experience, Operations, and Executive Leadership to align community initiatives with GTM efforts, infrastructure projects, service expansions, and public announcements.
Lead planning and execution of community-facing events, including education outreach programs.
Coordinate Blackfoot’s presence and participation in regional events, civic meetings (e.g., Chamber of Commerce, City Club), and public forums.
Develop and distribute content and messaging for community audiences, including press materials, community updates, talking points, newsletters, social content, and other channels as appropriate.
Cultivate media relationships to enhance local and regional visibility, ensuring consistent messaging and positive coverage.
Participate in reviewing and managing sponsorship, donation, and partnership requests, ensuring alignment with strategic priorities and measurable community impact.
Coordinate fulfillment of sponsorship commitments and ensure Blackfoot receives appropriate visibility and engagement opportunities.
Inform and inspire employees through regular updates on community efforts, events, and success stories.
Promote and coordinate employee involvement in volunteer opportunities, local events, and civic initiatives to foster a culture of engagement.
Champion a company-wide culture of civic responsibility, visibility, and shared purpose.
Perform other duties and responsibilities as required to fulfill job function or as assigned.