Community/Marketing Ambassador PT (3666)
B.HOM Student Living•Columbia, SC
•Onsite
About The Position
The Community/Marketing Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.
Requirements
- Strong communication and interpersonal skills
- Ability to manage multiple responsibilities and stay organized
- Positive attitude and strong customer service mindset
- Ability to maintain confidentiality and professionalism
- Proficiency in Microsoft Office and social media platforms
- Must be enrolled as a student and meet academic requirements: Minimum 12 undergraduate credit hours (or 6 graduate hours)
- Minimum 2.5 cumulative GPA (must be maintained)
- Must be able to live on-site in assigned staff housing
- Must be available to move in prior to the start of the academic year for training
Responsibilities
- Plan and execute social and developmental programs to enhance the resident experience
- Build relationships with residents through one-on-one interactions and community involvement
- Support a positive, inclusive, and engaging community environment
- Serve as a resource for residents regarding community services and local resources
- Assist with leasing efforts including tours, follow-ups, and housing events
- Participate in outreach marketing activities such as housing fairs and campus events
- Promote the community through social engagement and peer networking
- Cover scheduled office shifts, including evenings and weekends
- Support daily office functions including customer service and administrative tasks
- Assist with move-in and move-out processes
- Participate in rotating on-call responsibilities
- Respond to lockouts, noise complaints, and resident concerns
- Assist in handling emergency situations as needed
- Serve as a role model and ambassador for the B.HOM brand
- Promote a positive and professional image within the community
- Support conflict resolution and community standards
- Perform other duties as assigned to support community success
Benefits
- Competitive compensation and/or housing benefits (where applicable)
- Valuable leadership and professional development experience
- Opportunity to build transferable skills in marketing, sales, and operations
- 401(k) with company match
- Sick and safe time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
