Community Manager - Wausau, WI

Impact Seven Inc•Wausau, WI

12d•$28 - $30•Hybrid

About The Position

The Community Manager is responsible for property operations, including performing and/or overseeing property accounting, leasing, marketing, and maintenance functions. The manager may perform all essential functions depending on property size and staffing levels. This role reports to a Senior Regional/Regional Property Manager.

Requirements

High school education or equivalent preferred.
Accounting experience required.
Valid driver’s license with current vehicle insurance.
Basic working knowledge of multifamily property management including Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, accounting principles and the use of accounting software, and property safety, preferred.
Must have assertive collection skills.
Must have superior customer service and employee management skills.
Must be able to communicate effectively with all levels of management and personnel.
Must be detail-oriented and able to focus with occasional interruption.
Ability to frequently sit, stand, walk, extend arms and hands forward and overhead, finger, and grasp.
Ability to occasionally bend, crouch, or stoop.
Ability to lift and carry up to 25 pounds.
Must have close and distance vision and the ability to adjust focus.
Must be able to concentrate on intricate detail with some interruption.
Must be able to understand and relate the concepts behind specific ideas.

Nice To Haves

Industry certifications preferred.

Responsibilities

Manages the property and staff within company policies and procedures, ensuring staff conduct aligns with policy and state/federal laws.
Meets and greets prospective residents, shows units, and explains occupancy terms. Maintains HUD/RD waiting list.
Conducts resident screening, approves applications, reviews qualifications, collects deposits, and completes lease forms. Ensures lease files are complete and accounting entries are accurate.
Collects rents when due, issues receipts, posts rentals in the accounting system, and makes daily bank deposits.
Assists Regional Manager in vendor selection and approves property purchases within company policy. Coordinates approval for purchases exceeding $100.00 and verifies product/service receipt against invoices.
Completes required weekly and monthly property reports. Manages the petty cash fund.
Assists Senior Regional/Regional Property Manager or Vice President with annual operating budget development and manages the property within budget.
Performs evictions as required and participates in legal proceedings.
Resolves resident complaints, answers questions, and oversees resident activities.
Assists with interviews and training new employees, schedules and monitors staff performance, conducts safety meetings, performance evaluations, and counseling. Completes employee-related paperwork.
Monitors contracted work progress and ensures maintenance requests are completed satisfactorily and timely.
Inspects vacant units for rental readiness, performs move-out inspections, and monitors common areas for potential problems and safety hazards. Coordinates with Regional Manager for needed improvements.
Monitors the market, implements rent increases and special programs, and manages a lease renewal program. Monitors property curb appeal, office/model appearance, and signage.
Implements and assesses the effectiveness of property marketing strategies.
Conducts errands off the property, such as purchasing supplies and mailing.
Performs other duties as necessary to meet resident and property needs.