Community Manager

Continental PropertiesLexington, KY
$75,000 - $85,000Onsite

About The Position

Continental Properties is looking for an experienced and customer centric Community Manager for their brand-new Springs at Polo Club residential apartment community located in Lexington, KY. The Community Manager is an essential business leader responsible for the successful operations of their community. They will provide an exceptional living experience for all residents while creating a positive and productive work environment for the team. This role reports to the Regional Director/Vice President.

Requirements

  • 3+ years of residential community management experience with a proven track record of leading and developing high-performing teams.
  • Hands-on experience building budgets, driving NOI growth, and an unmatched commitment to delivering an exceptional resident experience.
  • Tech-savvy and ready to hit the ground running.
  • Comfortable balancing desk work with being on your feet, touring the community, and staying active throughout the day.

Nice To Haves

  • Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot is a plus.
  • Thrives in a flexible schedule environment—including evenings, weekends, and holidays.

Responsibilities

  • Develop and manage operating budgets, drive revenue through strategic sales, marketing, customer service, and strong knowledge of submarket, and ensure the community is hitting its performance goals.
  • Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily.
  • Hire top talent, invest in their growth, and create a culture of engagement and development that keeps people motivated and thriving in a dynamic workplace that embraces new technology. Build a strong culture at your community that fosters teamwork, accountability, and results!
  • Oversee day-to-day operations while ensuring residents feel valued, heard, and proud to call your property home. Compile and present monthly performance KPI and financial reports, providing comprehensive analysis of historical data and outlining a strategic plan to enhance future outcomes.

Benefits

  • Career Growth opportunities
  • Paid professional memberships, certifications, and tuition reimbursement
  • Comprehensive mental health support including 8 free counseling sessions per year and access to additional wellness resources
  • Generous vacation time
  • 9 paid holidays
  • 4 company-paid half-days during designated months
  • Discount on on-site apartments
  • Additional earning potential on new leases and renewals
  • Quarterly and year-end bonuses based on community performance
  • Medical, Dental, and Vision Plans
  • Flexible spending accounts
  • 401(k) with company match
  • Company-paid life and disability insurance
  • 6 weeks paid parental leave
  • Family-forming & fertility resources (up to 12 weeks leave for birth mothers)
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