Community Manager - Parc at Garland

Bell Partners Inc•Garland, TX

23h•Onsite

About The Position

Bell Partners is seeking a Community Manager to lead and direct all community operations, ensuring quality services and a high degree of customer satisfaction. This role involves leading and motivating community staff members to provide excellent resident services and maintain high resident satisfaction. The Community Manager is also responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates. The company's mission is to be the apartment company of choice by creating value and honoring commitments to residents, partners, and associates. Bell Partners operates in 13 states and the District of Columbia, managing over 85,000 homes with 2,000 associates.

Requirements

BA/BS in business, sales, or related field, relevant experience, or a combination.
Successful supervisory experience.
3+ years’ experience in a property management role preferred.
The ability to build, lead, and serve on teams.
Strong marketing skills required.
Advanced mathematical skills and ability to analyze and explain financial reports.
Strong working knowledge of MS Office Suite including MS Excel.
Superior interpersonal skills and the ability to provide exceptional customer service.
Strong time management skills and the ability to multi-task required.
Demonstration of Bell Core Values.
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials.
Must be comfortable with heights and moving heavy objects.

Nice To Haves

Knowledge of Yardi Voyager, or other similar programs preferred.

Responsibilities

Lead and direct all community operations to ensure quality services and a high degree of customer satisfaction.
Lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction.
Recruit, hire, onboard, manage, and provide feedback to associates.
Motivate associates through recognition programs, training, and team building.
Ensure team meets BAL strategic drivers.
Train staff members on proper leasing techniques and resident service.
Ensure property performance is maximized, including walking the grounds and inspecting apartments.
Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs).
Conduct regular performance appraisals and address any employee relations or associate concerns.
Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys.
Conduct weekly meetings with leasing and maintenance staff.
Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals.
Develop an annual marketing plan and conduct marketing reviews monthly.
Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary.
Hold responsibility for 35% of leasing activities.
Regular attendance and punctuality.