Community Manager - Westminster Village

Hayes Gibson Property Services LLC•Lexington, KY

About The Position

The Community Manager (CM) leads and supervises property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders – residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. The CM possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, respect, and hospitality HGPS customers expect. The CM is responsible for ensuring the delivery of excellent client service. This is a full-time role focused on fostering engagement and connection within a growing community.

Requirements

Passion for community building, creating meaningful connections, and fostering an inclusive environment.
Strong communication skills and ability to connect with people effectively.
Organizational excellence, with the ability to manage multiple projects and details proactively.
Previous experience in a similar role or field is highly desirable.

Nice To Haves

Experience in Community Management

Responsibilities

Lead and supervise property operations, financial activities, and regulatory compliance.
Guide interactions with residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers.
Inspire associates and vendors to deliver high-quality products and comprehensive services.
Ensure the delivery of excellent client service.
Cultivate a positive and active community through engaging content, events, and interactions.
Develop and execute community strategies that drive growth and participation.
Collaborate with cross-functional teams to enhance community experiences and feedback.
Track community metrics and provide insights to continuously improve the community approach.