Onsite Community Manager

The REMM Group•Riverside, CA

4d•Onsite

About The Position

The REMM Group seeks a strategic On-Site Community Manager to oversee operations of a luxury community in Riverside, CA, ensuring asset quality and financial health. This role involves mentoring a team and managing day-to-day activities within a balanced, team-focused environment at one of the fastest-growing private real estate firms.

Requirements

A bachelor's degree in business administration, real estate, or a related field is preferred.
Minimum of 4 years of experience in multifamily property management.
Must have supervisory experience managing a luxury community of more than 100+ units.
Exceptional customer service is essential.
Excellent written and oral communication skills.
Strong leadership skills with the ability to motivate and mentor team members.
Proficiency with Yardi software, RentCafe, and Knock systems is required.
Demonstrated ability to effectively manage budgets and achieve financial goals.
Knowledge of local landlord-tenant laws and Fair Housing regulations.
Highly organized with strong attention to detail.
Must have and maintain reliable transportation.

Responsibilities

Fulfilling leasing, marketing, financial, management, and administrative responsibilities as established by The REMM Group.
Taking ownership of assets and having an entrepreneurial approach to managing.
Review, analyze, and interpret market data.
Provides leadership to the team.
Promotes client satisfaction and retention.
Ensuring that the community meets the established operational, financial, and business performance goals.
Coordinating work activities and services from vendors, consultants, and other contractors.
Ensuring that the appearance and physical aspects of the properties meet the Company's established standards.
Demonstrate initiative, personal awareness, professionalism, integrity, independent judgment, and exercise confidence and confidentiality in all areas of performance.
Oversee the leasing process, including qualifying prospective residents, verifying rental applications, application approvals, lease executions, renewals, and move-in/move-out procedures.
Provide excellent customer service, including communication with residents, handling maintenance requests, fostering resident relations, organizing community activities, explaining community procedures, and addressing resident concerns.
Prepare and manage property budgets, monitor income and expenses, and submit timely financial reports.
Collect and deposit outstanding monies due to the community in a secure and timely manner.
Process pay or quit notices, contact residents regarding delinquencies, and prepare/submit files to the legal department.
May be required to represent the organization as an agent for the owner in court-related matters.