Community Manager - 5526

Guardian Real Estate Services LLC•Portland, OR
•$0 - $75,000•Onsite

About The Position

Guardian is hiring a full-time Community Manager for Station Place Tower, a 176-unit affordable LIHTC apartment community in Portland, Oregon. The manager is responsible for meeting ownership goals, following Guardian policies, and maintaining compliance with Fair Housing, landlord-tenant laws, and applicable affordable housing program requirements. The role oversees property staff and vendors, resident service, property appearance and maintenance, financial performance, leasing, regulatory compliance, and timely completion of required records and reports. The position may involve managing multiple sites and requires general knowledge of affordable property management operations. Specific LIHTC program knowledge is strongly preferred. The Community Manager directs day-to-day property operations and staff, with guidance from the Regional Property Manager and corporate departments. Duties include supporting operating and capital budgets, reviewing financial statements and variances, maintaining accounts receivable and rent records, completing resident income certifications and recertifications, coordinating vendors and invoices, and ensuring property operations meet company, owner, legal, and program standards. The manager also leads site staff meetings, including monthly safety meetings, and continually seeks improvements to resident service and property operations. This is a 40-hour-per-week position, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is up to $75,000 per year, depending on experience, with bonus potential. Guardian describes a collaborative workplace with training and opportunities for professional growth and upward mobility.

Requirements

  • High school diploma or GED.
  • At least two years of experience managing a multifamily community.
  • At least one year of experience working in affordable housing or a relevant industry.
  • At least one year of prior supervisory experience.
  • Strong understanding of and willingness to enforce Fair Housing and Oregon landlord-tenant laws.
  • Excellent attention to detail and organizational skills.
  • Strong customer service skills.
  • Strong mathematical skills and a basic understanding of property budgets.
  • Basic technology, internet, and general computer skills, with willingness to learn new programs.
  • Ability to speak, read, and write in English.
  • Ability to communicate effectively and promptly, verbally and in writing.
  • Ability to complete required company training within established deadlines and attend other required training sessions.

Nice To Haves

  • Specific knowledge of LIHTC program requirements.

Responsibilities

  • Represent Guardian professionally and coordinate the company’s efforts to meet property management obligations.
  • Manage property operations in compliance with local, state, and federal laws and applicable affordable housing program requirements.
  • Assist with operating income and expense budgets and capital budgets under the direction of the Regional Property Manager.
  • Analyze and report monthly financial statements, budget variances, cash management, and receivables collection strategies.
  • Administer budgets, review operations, and recommend corrective actions to improve efficiency, satisfaction, and profitability.
  • Complete resident income certifications and recertifications accurately and on time.
  • Coordinate collection and documentation of revenues in accordance with leases and company policies.
  • Maintain confidentiality of resident, property, owner, and company information.
  • Direct, hire, develop, evaluate, coach, and discipline property staff, with direction from the Regional Property Manager and Corporate HR.
  • Record time worked and approve site staff time records daily in accordance with timekeeping guidelines.
  • Administer leasing activities, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and fulfilling landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts according to legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
  • Work with the Regional Property Manager to identify, engage, and supervise vendors.
  • Approve invoices for goods and services needed to maintain the property within company, owner, and budget standards.
  • Coordinate with corporate departments and maintain collaborative relationships with coworkers and departments.
  • Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
  • Seek improvements to processes and results to meet resident needs, ownership objectives, and company standards.
  • Perform other duties assigned by the Regional Property Manager.

Benefits

  • Medical, vision, and prescription insurance
  • Dental insurance
  • Medical and dependent care flexible spending accounts
  • Life and AD&D insurance
  • Employer-matched 401(k)
  • 10 days of vacation per year
  • Sick time accrued at one hour for every 30 hours worked
  • 11 paid holidays, plus one birthday holiday and one flex holiday
  • Employee Assistance Program
  • Bonus potential
  • Training and opportunities for professional growth and upward mobility
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