Community Manager - Camino at BuHi

RangeWater•Doraville, GA

About The Position

The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures, as well as laws and regulations governing multifamily housing operations. The manager oversees team performance, leasing and marketing, financial planning and reporting, resident service, property maintenance standards, and relationships with clients, owners, contractors, and vendors. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary, with typical hours listed as Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The role is based in an office environment with frequent exposure to outdoor conditions, and may involve routine local and occasional non-local business travel.

Requirements

High school diploma or GED equivalent.
One to three years of supervisor experience, with proven ability to hire, lead, direct, evaluate, and manage team members.
Current valid driver's license.
Ability to work weekends when scheduled.
Ability to perform the essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Multifamily property management experience.
Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Manage the team and conduct employee evaluations.
Interview, hire, orient, and train new employees.
Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies.
Identify areas for property improvement.
Model budgets, forecast, and analyze and manage profitability.
Complete financial records, documents, and reports, and manage invoicing.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Enforce lease terms through processes including apartment inspections, evictions, collections, and notifications, taking appropriate action as outlined in the lease agreement.
Conduct property tours, update clients on property performance, and meet with clients as needed.
Manage contractors and vendors.
Maintain property safety, cleanliness, general appearance, and curb appeal; report mechanical or electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
Ensure the property maintenance team complies with company standards for service requests.
Resolve customer complaints and issues.
Shop competing properties and build relationships within the market and industry.
Perform other duties as assigned.