Community Manager - Aiken, South Carolina

Capital Square • Aiken, SC

2d • $60,000 - $68,000 • Onsite

About The Position

The Community Manager handles the day-to-day operations of an assigned property, including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. This role ensures that the operation of the property complies with CS Living policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Requirements

• High school diploma, GED, or related experience and/or training.
• Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
• Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property’s operation.
• Proficient in word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
• Strong proficiency in using property management software (preferably Yardi and/or equivalent).
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budget, and other fiscal reporting information.

Responsibilities

• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, and coding charges to appropriate accounts.
• Manages communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the approved budget and manages the balances of cash funds.
• Oversees the leasing process by approving prospective resident applications, discounts, and renewal leases; conducts periodic apartment inspections; follows proper notice requirements; evicts residents; and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issues.
• Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Benefits

• Industry-competitive salary
• Performance-based bonuses
• Comprehensive medical, dental, and vision coverage, with 100% employee-only benefit premiums covered for medical plans
• $35 per paycheck cell phone reimbursement
• 120 Paid Time Off (PTO) hours, plus 40 hours of sick time
• 11 company-paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)
• Matching 401(k) contribution
• 30% housing discount
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED