Community Manager for HOA Communities - HouW - Katy

SpectrumAM•Houston, TX

7d•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Our company provides industry-leading education, with initial training lasting one year and expertise developed within three years. Mentors will provide real-life support to advance skills. This role is ideal for individuals with backgrounds in retail, restaurants, hospitality, administrative roles, department management, office management, or operations, typically possessing 8 to 10 years of professional experience requiring proactive effort and decision-making. Developed skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial. The company fosters a vibrant culture, emphasizing a "work family" environment where mutual support and collaboration are key. We hire for a "work family" rather than just employees.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects.

Nice To Haves

Prior HOA/Property experience is not required, as comprehensive training is provided.
Customer-centric positive attitude
Extreme ownership of tasks
Team player
Coachable
Highly organized
Accountable
Fantastic multi-tasker

Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hour emergencies.
Additional tasks, as necessary.

Benefits

Hybrid Empowerment Plan (after first year, may transition to in-office and remote work)
Recognized as Best Places to Work consecutively since 2008
Fastest Growing Company - Fast Track 50 in 2020
Privately owned with over 20 years in business and no layoffs
Work / Life balance
5 weeks of PTO
40 paid hours per year for community service activities
11 Annual Paid Holidays
Paid Training - Internal Learning and Development Management System
Medical, Dental, Vision, STD/LTD, Life/AD&D
401k program
Free medical clinic in-house (San Antonio office – virtual appointments for other offices)
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.