Community Manager - Bell Jones Franklin

Bell Partners Inc • Raleigh, NC

1d • Onsite

About The Position

As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

Requirements

• BA/BS in business, sales, or related field, relevant experience, or a combination
• Successful supervisory experience
• The ability to build, lead, and serve on teams
• Strong marketing skills required
• Advanced mathematical skills and ability to analyze and explain financial reports
• Strong working knowledge of MS Office Suite including MS Excel
• Superior interpersonal skills and the ability to provide exceptional customer service
• Strong time management skills and the ability to multi-task required
• Demonstration of Bell Core Values

Nice To Haves

• 3+ years’ experience in a property management role preferred
• Knowledge of Yardi Voyager, or other similar programs preferred

Responsibilities

• Motivate associates through recognition programs, training, and team building
• Ensure team meets BAL strategic drivers
• Train staff members on proper leasing techniques and resident service
• Ensure property performance is maximized, including walking the grounds and inspecting apartments
• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
• Conduct regular performance appraisals and address any employee relations or associate concerns
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
• Hold responsibility for 35% of leasing activities
• Regular attendance and punctuality

Benefits

• Opportunities for career growth
• Total rewards benefits package
• Cell phone allowance
• Family health insurance
• 401(k) match
• Vacation
• Personal Days
• Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What This Job Offers

• Job Type: Full-time
• Career Level: Manager