Community Manager
About The Position
As a Community Manager for a property with up to 299 units, you’ll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment. The Community Manager will lead and develop teams by recruiting, coaching, and motivating a high-performing team, fostering a culture of collaboration and compliance, and providing ongoing feedback and guidance. This role also involves driving financial performance by managing property budgets and financial reporting, identifying cost-saving and revenue-generating opportunities, and overseeing collections and legal processes when needed. Ensuring operational excellence includes maintaining occupancy and rental rate goals, conducting property inspections and investor tours, and coordinating seamless resident move-ins. Additionally, the Community Manager will elevate marketing and customer service by executing marketing programs, maintaining accurate online presence, building resident satisfaction through retention strategies, and addressing and resolving resident concerns professionally.
Requirements
- High school diploma or equivalent required
- Valid driver’s license is required.
- 3 or more years of hands-on property management experience.
- Multifamily property experience required.
- Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
- Experience in writing and maintaining budgets.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong knowledge of Yardi or other property management accounting software.
- Strong understanding of federal, state, and local fair housing laws and provisions.
- A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Nice To Haves
- Bachelor’s degree preferred.
- Industry certification preferred.
- A successful track record as a supervisor is preferred.
Responsibilities
- Lead and Develop Teams
- Recruit, coach, and motivate a high-performing team.
- Foster a culture of collaboration and compliance.
- Provide ongoing feedback and guidance.
- Drive Financial Performance
- Manage property budgets and financial reporting.
- Identify cost-saving and revenue-generating opportunities.
- Oversee collections and legal processes when needed.
- Ensure Operational Excellence
- Maintain occupancy and rental rate goals.
- Conduct property inspections and investor tours.
- Coordinate seamless resident move-ins.
- Elevate Marketing and Customer Service
- Execute marketing programs and maintain accurate online presence.
- Build resident satisfaction through retention strategies.
- Address and resolve resident concerns professionally.
Benefits
- Competitive compensation plans
- 401(k) matching
- Paid time off, including sick days and volunteer time off (VTO)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
