Community Manager - Brand & AECO

Trimble Inc.•Westminster, CO

30d•$67,700 - $93,200•Remote

About The Position

Trimble is looking for a dynamic and well-connected community builder to become the human pulse of our global brand. This role will bridge the gap between Brand, Global Demand, and Customer Loyalty, fostering peer-to-peer relationships where technology and the AECO industry come together to solve problems, share innovations, and advance the entire construction industry. In this role, you will support the day-to-day growth of our online community, helping AECO professionals connect, share innovations, and collaborate smoothly on our digital platforms.

Requirements

3-5 years of experience working with social media and online communities for a B2B SaaS organization or media agency
Deep familiarity with visual storytelling platforms like Instagram and TikTok tailored for field-work audiences.
Exceptional communication skills, easily translating complex technical jargon into engaging, human-centric copy.
A data-driven marketer who utilizes analytics platforms to measure community engagement ROI.

Nice To Haves

Experience building successful social communities from the ground up, especially on Reddit or TikTok.
Hands-on experience using advanced social listening tools like Sprout Social or Brandwatch.
Speak the language of architects, structural engineers, and/or site superintendents with a solid understanding of BIM, CAD, project management, or reality capture workflows.

Responsibilities

Act as the humanized voice of the Trimble Brand across key social platforms by communicating proactive and reactive social messaging and recommending relevant engaging content to support cross-functional teams.
Engage in meaningful conversations with industry professionals and manage two-way conversations with Trimble users thoughtfully addressing and routing concerns through internal Trimble resources.
Collaborate with content teams to support community-led growth by translating complex technology updates into snackable, community-first content.
Nurture relationships with power users and source user-generated content from real-world job sites to highlight authentic customer stories.
Support ambassador programs and Global Demand influencer marketing.
Monitor social channels using listening tools to identify industry trends and field friction points to share actionable data with product and marketing teams.