Community Manager- Dream Island Steamboat Springs, CO

Ascentia Real Estate Holdings Co•Steamboat Springs, CO

3d•Onsite

About The Position

The Community Manager role at Dream Island in Steamboat Springs, CO, is a leadership position focused on ensuring the efficient overall operation and profitable performance of manufactured housing communities. The mission is to make a positive impact on the lives of working families by providing the best housing value in the country. This role involves leading the on-site team to exceed company standards in marketing, occupancy, collections, expense control, property maintenance, curb appeal, resident relations, and team development. Ascentia, the hiring organization, has operated manufactured housing communities since 1974 and manages a significant number of units across multiple states. They are committed to creative solutions, new ideas, and a healthy work-life balance.

Requirements

Authorization to work in the US
Minimum 5+ years of relevant experience building and leading teams
Excellent leadership skills
Excellent verbal, written, prioritization, time management, organization, and listening skills
Strong attention to detail
Strong computer skills, including the Microsoft Office Suite
Must possess valid/active driver's license
Bachelor's degree in business or equivalent experience

Nice To Haves

Property build and/or management (especially multi-family and/or manufactured housing) experience
Yardi experience

Responsibilities

Lead the on-site team to ensure efficient overall operation and profitable performance.
Exceed company standards in marketing, occupancy, collections, expense control, property maintenance, curb appeal, resident relations, and team development.
Train, develop, coach, and manage the team of maintenance and customer service (leasing) professionals to achieve 100% occupancy, timely rent collection, and high team retention.
Facilitate a phenomenal resident experience, provide outstanding customer service, oversee maintenance work order completion, and inspect grounds daily to ensure compliance with safety and curb appeal standards.
Conduct market analysis (rent rates, occupancy, amenities, etc.) and market communities through various platforms.
Assist prospective residents through the leasing process in accordance with policies and Fair Housing regulations.
Facilitate all aspects of adding new manufactured homes to properties and create/implement initiatives to improve the property within budget.
Analyze financial statements, approve and categorize payables, create and share reports from Yardi on KPIs, and participate in budget planning and management.
Perform other duties as assigned.