Community Manager

The REMM Group•Riverside, CA

16h•Onsite

About The Position

The REMM Group seeks an on-site Community Manager to oversee operations of a luxury community in Riverside, California. The position is responsible for maintaining the community’s asset quality and financial health while meeting established operational, financial, and business performance goals. The Community Manager leads and mentors the team, oversees leasing and resident services, manages budgets and financial reporting, and coordinates vendors and contractors. The role also includes handling resident concerns and delinquency processes, and may require representing the owner in court-related matters. The schedule is Monday through Friday, 9:00 AM to 6:00 PM. A partial rental discount is available for living on-site. The REMM Group describes its environment as team-focused and committed to training, motivation, and team development, with opportunities for growth and advancement.

Requirements

At least 4 years of experience in multifamily property management.
Supervisory experience managing a luxury community with more than 100 units.
Exceptional customer service skills.
Excellent written and oral communication skills.
Strong leadership skills, including the ability to motivate and mentor team members.
Proficiency with Yardi, RentCafe, and Knock systems.
Demonstrated ability to manage budgets effectively and achieve financial goals.
Knowledge of local landlord-tenant laws and Fair Housing regulations.
Strong organizational skills and attention to detail.
Reliable transportation that can be maintained.
A bachelor's degree in business administration, real estate, or a related field is preferred.

Nice To Haves

A bachelor's degree in business administration, real estate, or a related field is preferred.

Responsibilities

Fulfill leasing, marketing, financial, management, and administrative responsibilities established by The REMM Group.
Take ownership of assigned assets and apply an entrepreneurial approach to management.
Review, analyze, and interpret market data.
Provide leadership to the team and mentor team members.
Promote client satisfaction and retention.
Ensure the community meets established operational, financial, and business performance goals.
Coordinate work activities and services from vendors, consultants, and other contractors.
Ensure the appearance and physical aspects of the property meet company standards.
Oversee leasing, including qualifying prospective residents, verifying applications, approving applications, executing leases, managing renewals, and handling move-in and move-out procedures.
Provide customer service to residents by communicating with them, handling maintenance requests, fostering resident relations, organizing community activities, explaining community procedures, and addressing concerns.
Prepare and manage property budgets, monitor income and expenses, and submit timely financial reports.
Collect and deposit outstanding monies due to the community securely and promptly.
Process pay-or-quit notices, contact residents about delinquencies, and prepare and submit files to the legal department.
Represent the organization as an agent for the owner in court-related matters when required.
Demonstrate initiative, professionalism, integrity, independent judgment, and discretion in carrying out responsibilities.

Benefits

Medical, dental, and vision insurance.
PTO and sick time off.
Holiday pay.
401(k) benefits.
Group life insurance and long-term and short-term disability insurance, with up to $50,000 of coverage.
Opportunity for growth and advancement.
Competitive pay.
Work-life balance.
Referral bonuses, including a $500 bonus for hires made through employee referrals.
Corporate shopping, appliance, and lifestyle discounts.
Partial rental discount for living on-site.