Community Manager - Sylva on Main

Thrive Communities•Bellevue, WA

2d•$85,000 - $95,000•Onsite

About The Position

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, Thrive builds on its culture by offering the following benefits: 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service) Paid Birthday Off Generous Employer Matched 401k plan! 12% Bonus Potential $150 Leasing Commission $75 Renewal Commission (split between entire on-site team per renewal) Medical benefits effective 1st of the month following your start date! 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates Optional HMO dental plan including adult and child orthodontics Vision option $20,000 life insurance policy Long-term disability coverage 24 hour Employee Assistance Program/Hotline Discounted Pet Insurance rates + additional voluntary benefit options $300 annual professional development/tuition reimbursement Training opportunities and career progression/growth plans! Community Manager Purpose: The purpose of the Community Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and property owner, in a manner consistent with Thrive’s Values. The Community Manager is fully accountable for all property operations. These objectives will include maximizing occupancy levels and property values as well as building and cultivating a strong and motivated team.

Requirements

At least 5 years' experience in property management
At least 3 years' supervisory experience, with demonstrated strong leadership skills
A history of accuracy in reporting and overseeing a budget
Detail oriented and highly organized
Strong customer service skills with residents, clients, and vendors
Strong focus on resident retention
Experience in daily pricing and ever changing market demands/trends
Proficient in Microsoft Word and Excel
May require a Driver's License and insurance

Nice To Haves

Certified Apartment Manager (CAM) preferred
High School Diploma or equivalent preferred
Affordable Housing Experience preferred (MFTE, Arch, etc)
Experience with Yardi/CRM and On-Site preferred

Responsibilities

Manage financial processes, which may include creating and monitoring budgets, collecting rent, and vendor/contractor approvals.
Hire, train, and supervise all on-site associates.
Provide performance management and feedback to all on-site employees.
Maintain records on all aspects of management activity and submit required documents and reports, as necessary.
Responsible for resident relations, which includes providing excellent customer service, initiating and implementing policies and procedures, handling resident feedback and concerns, etc.
Responsible for oversight of the maintenance of the property, including the maintenance team and vendors.
Welcome and show property to prospective residents while maintaining awareness of market conditions and trends.
Walk and inspect property on a regular basis to ensure the property is clean and welcoming for current and prospective residents.
Contribute to a positive team environment and resident base.

Benefits

32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)
Paid Birthday Off
Generous Employer Matched 401k plan!
12% Bonus Potential
$150 Leasing Commission
$75 Renewal Commission (split between entire on-site team per renewal)
Medical benefits effective 1st of the month following your start date!
100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
Optional HMO dental plan including adult and child orthodontics
Vision option
$20,000 life insurance policy
Long-term disability coverage
24 hour Employee Assistance Program/Hotline
Discounted Pet Insurance rates + additional voluntary benefit options
$300 annual professional development/tuition reimbursement
Training opportunities and career progression/growth plans!