Community Manager- HUD Experience - Rossville, GA

Vicinia Property Management•Rossville, GA

13h•Onsite

About The Position

Vicinia Property Management is seeking a Community Manager with HUD experience to oversee all operations of an apartment community. The primary goals are to increase net operating income, maintain the physical asset, provide a quality living environment for residents, and foster a positive working relationship with the community staff. This role functions as a floater, assigned to various communities as needed, and involves direct performance of duties with limited supervision. The Community Manager supervises one or more team members.

Requirements

High school diploma or equivalent required.
Valid driver's license required.
Reliable transportation with active auto insurance required.
Minimum of one year residential HUD property management experience including supervisory responsibilities required.
Excellent communication, organizational, and leadership skills necessary.

Nice To Haves

2 or more years of residential HUD property management experience preferred.
Sales/multi-family leasing experience and/or hospitality industry and/or product sales preferred.
Marketing and budgeting experience preferred.
Computer literacy, including experience with computerized property management and/or accounting software desired.

Responsibilities

Provides information about apartments and the community to prospective residents and schedules visits.
Responsible for leasing apartments at established rental rates.
Prepares and assists with all leasing paperwork, including applications, lease agreements, and move-in packets.
Collects security deposits, rent, and other resident move-in funds, safeguarding all monies received.
Monitors marketing efforts and provides input on promotions and advertisements.
Maintains an ad book and demographics.
Completes follow-up thank you notes and callbacks with prospects within 24 hours.
Strives to meet or exceed resident satisfaction benchmarks.
Maintains accurate knowledge of community details, including rent, pricing, market comps, vacancies, and availability.
Inspects marketing paths and vacant apartments regularly to ensure they are ready for showing.
Ensures all vacant apartments are market-ready (painting, carpet cleaning, repairs) within 7 days of vacancy.
Trains, evaluates, and supervises all on-site employees under the direction of the Regional Property Manager.
Coaches and counsels on-site employees and conducts annual performance reviews.
Handles disciplinary actions, including terminations, with RPM approval.
Conducts regular community staff meetings.
Attends management meetings when scheduled.
Develops an integral team that sells the quality and professionalism of Vicinia Property Management Properties.
Coaches community staff on common on-site tools.
Completes competitive surveys regularly.
Analyzes and monitors community market conditions to anticipate changes affecting profitability.
Oversees, develops, and participates in leasing training programs.
Serves notices and demands upon residents delinquent in rent or in breach of lease terms.
Monitors closing ratios for self and leasing associates to ensure requirements are met.
Recommends additional training for self and/or leasing associates if necessary.
Reviews lease renewals and initiates rent/fee changes according to the operating budget, rental price advice, market conditions, and/or RPM direction.