Greystar Transition - District at Tar River

Greystar Management Services•Charlotte, NC

11h•Onsite

About The Position

This role manages the day-to-day operations of an assigned property, including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. The Community Manager ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Requirements

Manages the day-to-day operations of an assigned property
Manages the team members, daily activities, and resources of the property
Achieves established budgeted financial and operational goals
Ensures compliance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations
Analyzes and evaluates financial statements
Reviews current and projected marketing information
Accesses operational reports
Sets rent rates
Ensures rent and fees are collected and posted in a timely manner
Makes financial bank deposits
Prepares and reviews monthly financial status reports
Approves invoices from vendors, contractors, and service providers
Reconciles work performed or products purchased
Ensures validity of certificates of insurance
Codes charges to appropriate Chart of Account codes
Manages communication between the vendor/contractor, accounting, and the client/owner
Controls expenditures within the approved budget
Manages the balance and maintenance of the petty cash fund
Approves prospective resident applications, discounts and renewal leases
Conducts periodic apartment inspections
Follows proper notice requirements
Evicts residents
Imposes and collects late fees and other charges
Establishes relationships with appropriate housing and student affairs officials
Stays informed about policies that may impact the community and residents
Develops policies and guidelines for residents
Communicates regularly with university representatives
Ensures community’s compliance with pertinent regulations
Gathers, analyzes, and interprets current market and economic trends
Implements short- and long-range marketing and leasing strategies
Responds to complaints, questions, and requests in a timely manner
Takes appropriate action to resolve and address service issues
Ensures the property’s maintenance team members comply with Company standards
Conducts regular property inspections
Takes appropriate actions to ensure physical aspects of the property, grounds, buildings, and amenities meet established standards
Supervises property staff
Interviews, hires, orients, and trains employees
Manages staff performance in accordance with Company policies, values, and business practices
Assists in managing the client/owner relationship
Meets with owners
Conducts property tours
Provides updates and information about the property’s performance
Responds to owner requests
Manages the lease process by utilizing the California specific Lease File Checklist (for California Only)

Responsibilities

Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s), by staying informed about policies that may impact the community and residents, developing policies and guidelines for residents, communicating regularly with university representatives, and ensuring the community’s compliance with pertinent regulations.
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
For California Only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service
Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays)
Birthday off after 1 year of service
Additional vacation accrued with tenure
Onsite housing discount at Greystar-managed communities (for onsite team members, subject to discount and unit availability)
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
401(k) with Company Match up to 6% of pay after 6 months of service
Paid Parental Leave
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
Employee Assistance Program
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
Charitable giving program and benefits