Community Manager

Fairgrove Property Management•Anaheim, CA

8d•Onsite

About The Position

Fairgrove Property Management is seeking a dynamic, customer-focused Community Manager to join their residential property management team. This full-time role is responsible for overseeing the daily operations of an assigned property, including team leadership, and ensuring key metrics relating to occupancy, delinquency, vacancy, and retention are met. The Community Manager will ensure compliance with company policies, Fair Housing regulations, and that the overall property is well maintained. Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

Requirements

3+ years of property management or a related field with managing direct reports
Strong knowledge of cloud-based software and property management technology.
Highly proficient in Microsoft Office 365.
Excellent communication and customer service skills.
Strong organizational skills with the ability to prioritize multiple tasks.
Honest, trustworthy, and accountable.
Dedicated to providing exceptional service to residents, owners, and team members.
Clean driving record and dependable transportation.
The Community Manager is required to live onsite.

Responsibilities

Ensure property is well-maintained to company standards by conducting regular site and safety inspections and addressing any concerns promptly.
Stay informed on market conditions, including competitor analysis, to optimize leasing strategies and property performance.
Maintain clear and consistent communication with property owners and management team, providing updates on property performance, operational improvements, and ongoing projects.
Manage leasing services, including lead generation, prospect showings, unit marketing, and competitive analysis to maintain high occupancy rates.
Handle resident accounts using property management software, ensuring accuracy and timely processing.
Oversee lease renewals and delinquency management to maximize revenue and maintain strong resident relationships.
Conduct routine and random property inspections to assess conditions and identify hazards or areas in need of improvement.
Communicate and manage capital improvement requests as needed to maintain the value and functionality of each property.
Collaborate with vendors and technicians by identifying needs, negotiating contracts, and monitoring work orders to maintain property quality.