Community Manager- Barnesville, Bethesda, Powhatan Point

TM ASSOCIATES MANAGEMENT INC • Bethesda, OH

2d • Onsite

About The Position

TM Associates is a family-owned business dedicated to its mission and values, impacting residents' lives through their work. Starting with seven team members, the company has grown to over 500, driven by a commitment to its people and client expectations. The company focuses on building and managing excellent communities. The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). They may be authorized to make discretionary decisions for situations not covered by existing policies. Communication with the Owner will be through TM Associates Management Officers. The Community Manager must adhere to established policies and procedures and obtain approval from the Regional Manager for any deviations. They are directly accountable for the entire site's operation, supervising all TMAM staff at the community and ensuring their performance standards.

Requirements

• Possess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors.
• Able to communicate both orally and in writing using English and use of basic arithmetic skills.
• Must have access to reliable vehicle transportation for errands from property.

Responsibilities

• Assure tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of complaints and prompt action for resolution.
• Counsel and refer residents as appropriate.
• Achieve and maintain near 100% occupancy.
• Perform recertification of residents' income, where applicable.
• Provide direction and ensure proper execution of rental programs.
• Ensure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment.
• Employ qualified and competent maintenance personnel and establish good tenant relations with maintenance staff.
• Regularly inspect buildings, grounds, and the physical appearance of the property, noting deferred maintenance and related data.
• Prepare reports based on regular inspections, detailing property condition, cleanliness, and a summary of maintenance operations.
• Inform the Regional Manager in writing of any observed deferred maintenance and property deficiencies, specifying locations, conditions, and recommendations.
• Provide direction and guidance to maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures.
• Establish central office procedures with Regional Manager approval.
• Interview potential residents and process verifications to determine eligibility.
• Confer with the Regional Manager on all evictions, lease violations, and special arrangements.
• Manage rent collection and record keeping, including frequent trips to banks.
• Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.
• Maintain files with written records of maintenance services, equipment readings, operating manuals, inventory, and a library of pertinent data.
• Purchase needed supplies and equipment within budget constraints and maintain administrative records of purchases.
• Develop and implement site activities for residents, such as special events and recreation.
• Prepare and respond to all pertinent correspondence.
• Attend mandatory meetings and seminars.
• Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management.

Benefits

• Full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment.
• 401K match program, eligible to start contributing on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed