Community Manager - Allez

Greystar Management Services • Redmond, WA

15h • Onsite

About The Position

Greystar is hiring an experienced Community Manager for Allez, a 147-apartment luxury community in Redmond. The Community Manager oversees the property’s day-to-day operations, team members, activities, and resources to meet budgeted financial and operational goals and ensure compliance with company policies and applicable housing laws and regulations. The role includes managing budgets and financial reporting, leasing and marketing, resident service and retention, property maintenance and inspections, staff supervision, and communication with the property owner or client.

The position works in an office environment and may involve frequent exposure to outdoor elements. Local travel may be needed for bank deposits, training, outreach events, or other job duties. The posted salary range is $80,168–$92,196, with possible bonus eligibility. Benefits include medical, dental, vision, disability and life insurance, paid time off, paid holidays, housing discounts for onsite team members, a 401(k) match, paid parental leave, fertility benefit reimbursement, and other programs.

Requirements

• At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to apartment-community operations.
• Previous property management experience; fee management experience is preferred.
• Supervisory skills to hire, lead, direct, evaluate, and manage team members.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict-resolution, and customer-service skills.
• Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
• Valid driver’s license; a valid license is required to drive a golf cart on the property.
• Any licenses or certifications required by applicable state and local jurisdictions.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs.
• Strong proficiency with property-management software; Entrata, Yardi, and/or OneSite preferred.
• Ability to access all interior and exterior areas of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Proficient in MS Office Suite and Yardi/OneSite software.
• Financial aptitude, including experience creating and adhering to budgets and preparing fiscal reports.
• Ability to read, write, and communicate effectively.

Nice To Haves

• Bachelor’s degree in Business Management, Real Estate, or a related field.
• Fee management experience.
• Experience with Entrata, Yardi, and/or OneSite property-management software.

Responsibilities

• Manage the property’s daily operations and resources to achieve budgeted financial and operational goals and comply with company policies and applicable laws.
• Contribute to property budgets by reviewing financial statements, marketing information, and operational reports.
• Manage revenue goals by setting rents, collecting and posting rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
• Review and approve vendor, contractor, and service-provider invoices; verify work or purchases and insurance documentation; code charges and coordinate communications as needed.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement, including reviewing applications, discounts, and renewals; conducting apartment inspections; issuing notices; handling evictions; and imposing and collecting permitted charges.
• Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
• Promote resident satisfaction and retention by addressing complaints, questions, requests, and service issues in a timely manner.
• Ensure maintenance staff meet company standards for responding to and completing resident service requests.
• Inspect the property, grounds, buildings, and amenities and take action to maintain safety, cleanliness, appearance, and appeal.
• Interview, hire, orient, train, supervise, and evaluate property staff in accordance with company policies and practices.
• Support the client/owner relationship through meetings, property tours, performance updates, and responses to owner requests.
• Prepare accounting, financial, administrative, and other reports, and perform other assigned duties.
• For California positions, manage the lease process using the California Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

• Competitive medical, dental, vision, disability, and life insurance.
• Low-cost or free basic employee-only medical coverage.
• Paid time off, including 15 vacation days, 4 personal days, and 10 sick days for new hires; additional vacation accrues with tenure.
• 11 paid holidays.
• Birthday off after one year of service.
• Onsite housing discounts at Greystar-managed communities, subject to discount terms and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave.
• Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Cell phone allowance.
• Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
• Robust training and development and long-term career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager