Community Manager

StoneCreek•Elizabeth City, NC

7d•$55,000 - $58,000•Onsite

About The Position

StoneCreek Communities, with over 20 years of experience and 10,000+ units, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services.

Requirements

Minimum 5 years' multifamily experience, 3 years of which in a Community Manager position.
Team leadership and supervision
Coaching and development
Conflict resolution
Deescalation skills with frustrated residents
Financial and asset management skills
Leasing and marketing expertise
Operational management
Fair Housing compliance and landlord tenant laws
Prolonged periods sitting at a desk and working on a computer, standing and walking, giving tours, and meeting potential clients.
Must be able to lift to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather.

Nice To Haves

Entrata experience preferred
CAM certification preferred

Responsibilities

Oversee daily operations of the community, including maintenance, rent collection, and lease renewals
Ensure the community is in compliance with all local, state, and federal laws, as well as company policies and procedures
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Respond professionally to resident surveys and/or online reviews in a timely manner
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Meets targeted revenues by setting rents, ensuring rents and fees are collected and posted in a timely manner
Control expenditures by staying within the constraints of the approved budget
Develop and implement marketing and leasing strategies to achieve property occupancy and revenue goals
Maintain a clear knowledge of current prices, property information and comps in the market
Develop and implement resident retention programs
Supervise property staff by interviewing, hiring, orienting, and training employees.
Leads leasing, maintenance, and administrative staff by setting and ensuring goals and expectations are met
Complete property items as outlined on the StoneCreek monthly calendar
Complete required monthly training in the company’s LMS
Perform other duties as assigned

Benefits

Performance bonuses paid throughout the year
On-site housing discount
Accrued monthly vacation time (up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years)
12 paid holidays per year, including a holiday for your birthday
Educational Programs
401(k) with a company match up to 4% of eligible compensation
Health Insurance coverage options
Dental Insurance
Vision Insurance coverage
Company-paid life and AD&D insurance
Long-term disability provided at no cost
Short-term disability available at reasonable rates
Flexible Spending Accounts for healthcare or dependent-care expenses
Employee Assistance Program
Wellness Program with incentives for health-related activities