Community Manager

Havenpark Communities • Longview, WA

1d • Onsite

About The Position

Havenpark Communities is hiring an on-site Community Manager to run the full operation of a manufactured home community with 181 homes. The role combines financial management, leasing and occupancy, vendor oversight, resident relations, and leadership of a small on-site team. The manager has decision-making authority and is accountable for community results and residents’ day-to-day experience.

The Community Manager manages the budget, expenses, and net operating income; oversees billing, rent collections, and legally compliant notices; drives leasing, renewals, and occupancy; and approves applicants in the resident home-sale process. At Selling Community Manager communities, the manager may also sell a limited number of homes and earn commission. The role includes managing contractors and capital projects, maintaining standards for curb appeal, amenities and safety, and resolving resident issues with urgency and care.

This is a demanding, on-site role that includes difficult conversations about money and, rarely, lawful eviction proceedings. The community continues to require attention on weekends. The job requires daily walking around the community and occasional lifting of materials and supplies. Havenpark welcomes candidates from varied operational, sales, customer-facing, trade, military, and leadership backgrounds; property management experience and a college degree are not required.

Requirements

• High school diploma or GED.
• Valid driver's license with a clean record.
• Ability to pass a criminal background check.
• Physically able to walk the community daily and occasionally lift materials and supplies.
• Ability to work on site.
• The posting describes common background traits including sustained commitment, measured sales or customer-facing experience, experience running an operation, and comfort working with maintenance and construction trades; it also states that these are not formal requirements.

Nice To Haves

• Property management experience is welcome but not required.
• Experience in sales, customer-facing work, operations, small business ownership, retail or restaurant leadership, the trades, or the military.
• A track record of commitment, such as sustained employment with one employer or building and staying with an endeavor.
• Comfort working with maintenance and construction trades.

Responsibilities

• Manage community financial performance, including the budget, expenses, and net operating income.
• Oversee accurate billing and rent collections, and execute legal notices in compliance with state law and Fair Housing standards.
• Drive occupancy and leasing, including rentals and renewals.
• Approve incoming residents in the resident home-sale (FSBO) process.
• At Selling Community Manager communities, personally sell a limited number of homes and earn commission on sales.
• Hire, develop, and lead a small on-site team.
• Manage vendor and contractor relationships for landscaping, maintenance, and home rehabs.
• Oversee curb appeal, amenities, safety standards, and capital projects, ensuring projects are delivered on time and on budget.
• Resolve resident issues with urgency and care, build resident relationships, and support renewals.
• Handle difficult financial conversations and, when necessary, pursue evictions lawfully and with dignity.

Benefits

• Competitive salary.
• Comprehensive health benefits.
• Generous paid time off.
• Paid holidays.
• 401(k) with a 6% company match.
• Opportunities to learn, develop, and sharpen skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED