Community Manager

The Donaldson GroupHyattsville, MD
Onsite

About The Position

Donaldson, a recognized leader in multifamily property management across the DC/MD/VA region, is looking for a dynamic and driven Community Manager for North Pointe Apartments, a 235-unit residential apartment community in Hyattsville, MD. As Community Manager, you'll oversee leasing, maintenance, finances, compliance, and your on-site team — setting the tone for service, performance, and culture every day.

Requirements

  • 3–5 years of residential property management experience, including team supervision
  • Strong financial acumen — comfortable owning a budget and explaining variances
  • Bilingual preferred (Spanish/ English)
  • Proficiency in Yardi, Microsoft Excel, and Word
  • Knowledge of Fair Housing regulations and landlord-tenant law
  • Excellent communication, organizational, and leadership skills
  • Professional appearance
  • Some weekend availability required

Nice To Haves

  • CAM designation preferred but not required

Responsibilities

  • Lead, train, and develop your on-site leasing and maintenance team
  • Drive occupancy through effective leasing strategies, marketing, and resident retention
  • Own the property budget — manage expenses, review financials, and minimize delinquency
  • Deliver an exceptional resident experience from move-in through move-out
  • Oversee unit turnovers, property inspections, and maintenance quality standards
  • Ensure compliance with Fair Housing laws, local regulations, and company policies
  • Maintain accurate records and reporting in Yardi
  • Resolve escalated resident concerns promptly and professionally

Benefits

  • 20% housing discount
  • Medical, Dental & Vision Insurance
  • Short-Term & Long-Term Disability
  • Life Insurance & AD&D
  • Supplemental Insurance Options
  • Pet Discount Plans
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Membership in Access Perks
  • Paid Volunteer Days & Community Service Programs
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