Community Manager- Carey & Dunkirk

TM ASSOCIATES MANAGEMENT INC • Carey, OH

49d • Onsite

About The Position

TM Associates is a family-owned business dedicated to its mission and values, focusing on providing excellent resident experiences. With a growth from seven team members to over 500, the company is committed to building and managing high-quality communities. The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). This role may involve making discretionary decisions in unforeseen circumstances and is directly accountable for the complete operation of the site. The Community Manager will supervise all TMAM staff associated with the community and ensure their performance standards are met.

Requirements

• Possess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors.
• Must have access to reliable vehicle transportation for errands from property.

Responsibilities

• Assure tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of complaints and prompt action for resolution.
• Counsel and refer residents as appropriate.
• Achieve and maintain close to 100% occupancy.
• Perform recertification of residents' income, where applicable.
• Provide direction and assurance that rental programs are properly executed.
• Ensure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment.
• Employ qualified and competent maintenance personnel and establish good tenant relations with maintenance personnel.
• Regularly inspect buildings, grounds, and the physical appearance of the property, noting deferred maintenance and related data.
• Prepare reports based on regular inspections, outlining property condition, cleanliness, and a summary of maintenance operations.
• Inform the Regional Manager in writing of any observed deferred maintenance and property deficiencies, noting specific locations, conditions, and recommendations.
• Provide direction and guidance to maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures.
• Establish central office procedures with the approval of the Regional Manager.
• Interview all potential residents and process verifications to determine eligibility.
• Confer with the Regional Manager on all evictions, lease violations, and special arrangements.
• Manage rent collection and record keeping, including frequent trips to banks.
• Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.
• Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory, and a library of pertinent data.
• Purchase needed supplies and equipment within budget constraints and maintain administrative records of purchases.
• Develop and implement site activities for residents, such as special events and recreation.
• Prepare and respond to all pertinent correspondence.
• Attend mandatory meetings and seminars.
• Communicate both orally and in writing using English and utilize basic arithmetic skills.
• Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management.

Benefits

• Full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment.
• 401K match program, eligible to start contributing on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed