Community Manager (North Houston)
About The Position
The Community Manager is fully accountable for ALL community operations including marketing, leasing, accounts receivables (delinquency & collections), accounts payables, resident retention, resident relations, physical asset maintenance, and contractor management. A successful Community Manager will routinely achieve the following performance metrics: Economic Occupancy greater than 96%, Delinquency less than 1% of Rental Income, Maintenance expenses within the Community’s Maintenance Budget, Work Order completion within 3 days of submission, and Make Ready completion within 5 days of moveout. A Community Manager must embody the following unchanging values: Integrity: perfectly honest and dependable with high levels of work quality. Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness. Work Ethic: punctual (attendance) and task-oriented producing a high quantity of work. Teamwork / Respectfulness: assists in team responsibilities; receptive to feedback and mentorship.
Requirements
- Economic Occupancy greater than 96%
- Delinquency less than 1% of Rental Income
- Maintenance expenses within the Community’s Maintenance Budget
- Work Order completion within 3 days of submission
- Make Ready completion within 5 days of moveout
- Integrity: perfectly honest and dependable with high levels of work quality
- Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
- Work Ethic: punctual (attendance) and task-oriented producing a high quantity of work
- Teamwork / Respectfulness: assists in team responsibilities; receptive to feedback and mentorship
- Marketing comparable analysis
- Traffic generation
- Social media influence
- Response effectiveness
- Conducts monthly surveys (Comparable Property Questionnaire) and marketing plan updates
- Produces steady and significant prospect volume (typically 15 prospects : 1 lease)
- Engages in professional social media interactions and monitors social media advertisements
- Ability to close
- Closing ratios
- Lease file completeness and accuracy
- Applicant screening quality
Responsibilities
- Marketing
- Leasing
- Accounts receivables (delinquency & collections)
- Accounts payables
- Resident retention
- Resident relations
- Physical asset maintenance
- Contractor management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
