Community Manager - Heritage Hills

Berger Communities•Jefferson Hills, PA

3h•Onsite

About The Position

The Community Manager is responsible for managing the financial performance of the community, including both income and expenses, to achieve financial goals. This role involves preparing an annual budget and capital expense plan, serving as an expert in the market with full knowledge of comparable properties, local employers, market conditions and trends, and developing and executing leasing strategies to maintain budgeted occupancy. The Community Manager will lead the onsite team, hire, set goals, monitor performance, coach, counsel, and recommend training as needed. They will oversee all stages of the resident lease cycle including application approvals, move-ins, renewals, and move-out processes, providing resolutions to any resident opportunities that arise. Additionally, the role involves overseeing rent collections and L/T filings, and in collaboration with the Service Manager, ensuring the completion of service requests, curb appeal, and make-ready homes meet Berger standards. The Community Manager will also recommend necessary capital improvements for asset preservation, safety, and competitive needs.

Requirements

Two years of residential, market rate property management experience.
Proven track record of motivating a team to exceed goals.
Strong commitment to excellence and a passion for continuous learning.
Knowledge and understanding of managing a budget and financial performance.
Exceptional interpersonal, written, and verbal reasoning/ communication skills and critical thinking ability.
Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment.
Positive, “can-do" attitude, professionalism, and a high level of enthusiasm and ownership.
Experience with Microsoft Office and general computer skills, property management software Knowledge, and Fair Housing laws.

Nice To Haves

Lease up experience preferred.

Responsibilities

Manage financial performance of the community, including both income and expenses, to achieve financial goals.
Prepare an annual budget and capital expense plan.
Serve as an expert in the market with full knowledge of comparable properties, local employers, market conditions and trends.
Develop and execute leasing strategies to maintain budgeted occupancy.
Lead onsite team; hire, set goals, monitor performance, coach, counsel, and recommend training as needed.
Oversee all stages of resident lease cycle including application approvals, move-ins, renewals, and move-out processes, providing resolutions to any resident opportunities that arise.
Oversee rent collections and L/T filings.
In collaboration with Service Manager, ensure the completion of service requests, curb appeal, and make ready homes meet Berger standards.
Recommend necessary capital improvements for asset preservation, safety, and competitive needs.

Benefits

Medical, Dental, and Vision Insurance
Flexible Spending Accounts for Medical Expenses and Dependent Care
Short-Term Disability Income Insurance – at no cost!
Long-Term Disability Income Insurance – at no cost!
Life Insurance – at no cost! Additional buy-up option available
401K plan with employer match
Tuition assistance program
$1,000 employee referral rewards
15 PTO days per year
1 volunteer time off day per year
Paid holidays and 2 floating holidays
Sign on bonus
20% rent discount at any Berger community – eligible on your first day of employment