Community Manager - LRG

Allied Residential • Federal Way, WA

2d

About The Position

The Community Manager is responsible for the overall management, operations, and success of an assigned community. The role focuses on maximizing occupancy, ensuring exceptional resident satisfaction, overseeing financial performance, and leading the on-site team. The Community Manager fosters a positive community environment, ensures operational excellence, and maintains compliance with company policies and applicable laws.

Requirements

• Six months to one year of property management or related experience, or an equivalent combination of education and experience.
• Strong leadership and team management skills, including the ability to inspire, mentor, and hold others accountable.
• Proficiency in Microsoft Office Suite (Office 365) and property management software.
• Excellent written and verbal communication skills, including the ability to handle complex or sensitive situations effectively.
• Strong problem-solving skills and sound judgment in decision-making.
• Knowledge of financial reports, budgeting, and property operations.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Customer service orientation and commitment to resident satisfaction.
• Tax Credit experience.

Nice To Haves

• Experience with Yardi property management software.

Responsibilities

• Oversee daily community operations, ensuring a well-maintained, safe, and welcoming environment for residents and visitors.
• Show available apartments, explain lease terms, amenities, and community features, and process required leasing documentation.
• Manage rent collections, deposits, and related accounting tasks in accordance with company policies.
• Address and resolve resident concerns promptly and professionally to ensure resident satisfaction.
• Conduct regular inspections of apartments, amenities, and common areas to ensure quality and identify needed maintenance or repairs.
• Lead, mentor, and develop the community team, ensuring alignment with company standards and performance goals.
• Review and analyze community financial and operational reports, and implement strategies for cost control and revenue generation.
• Monitor local market conditions and competition and recommend strategic adjustments to enhance performance.
• Ensure compliance with safety, security, and company procedures.
• Participate in and lead regular team meetings and required training sessions.

Benefits

• Competitive wage based on experience.
• Property-specific incentive programs, which may include occupancy-based incentives, lease-up bonuses, financial performance bonuses, or annual performance-based awards; eligibility and criteria depend on the ownership group.
• 152 hours (19 days) of paid time off annually, with carry-over of up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Medical, dental, vision, life, and disability benefits effective the first of the month after 60 days.
• Health Savings Accounts and Flexible Spending Accounts.
• Employee Assistance Plan.
• 401(k) with employer match of 25% of contributions up to 4% of eligible pay.
• Continuous professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed