Community Manager - Chicago, IL
About The Position
At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers. We're looking for an energetic, people-loving Community Manager to help grow Picnic’s presence in Chicago. You’ll be at the center of everything - building relationships with restaurants, engaging with our eaters and companies, and running local marketing efforts to drive awareness and adoption. This is a great role for someone early in their career (recent grads welcome!) who’s driven, creative, outgoing, and ready to hustle.
Requirements
- You love Chicago!
- You’re excited about startups, food, and bringing people together.
- You’re a natural connector—warm, confident, and great at building relationships.
- Recent grad from a top university
- You’ve organized events before (college clubs, campus events, non-profits, etc.).
- Highly organized and able to juggle multiple projects at once.
- Comfortable with data (Google Sheets, dashboards) and making decisions from it.
Responsibilities
- Be the point of contact for companies and employees using Picnic. Ensure a smooth experience and help drive repeat usage.
- Ensure current customers love Picnic and enable expansions - whether getting more orders from current eaters, adding additional dining slots or offices, or even referrals
- Plan and execute grassroots marketing—flyering, pop-ups, sampling, events, and whatever else you dream up to make Picnic known in your city, for the right POCs.
- Help shape the local brand voice and content to supplement local marketing efforts
- Be our eyes and ears in the market—share ideas, trends, and feedback with the broader team.
Benefits
- Medical, dental, and vision insurance (multiple plans, incl. HSA options)
- Company-paid life and disability insurance (short- and long-term)
- Voluntary insurance: accident, critical illness, hospital indemnity
- Optional supplemental life insurance for self, spouse, and children
- Pet insurance discount (Fetch)
- 401(k)
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Paid Vacation Time (1h for every 26h worked)
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
