Community Manager - Dedicated Site

AAM Brand•Maricopa, AZ

45d•Onsite

About The Position

Supporting a beautiful family community in the heart of Maricopa, Arizona, this position is primarily responsible for providing community management and effective customer service to designated community/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and management contracts. This position is a dedicated role for Glennwilde Homeowners' Association, a large-scale family community located in Maricopa, Arizona. The position will be part of AAM's onsite community management division.

Requirements

Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
High attention to detail.
Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
Ability to interact and work positively and effectively with staff and residents at all levels.
Ability to work collaboratively and cooperatively within the department as well as with other departments.
Ability to supervise staff.

Responsibilities

Manage the business of the association in conjunction with the Board of Directors to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
Utilize exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
Recommend and implement procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
Perform community tours as required in conjunction with the community governing documents and AAM’s management contract, track community non-compliance issues, send appropriate notices and follow established fine and collection policies established by the Board.
Manage architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.
Plan, organize and assist the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
Review monthly financials and process A/P submitted to the management company.
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements.
Maintain and regularly update action item list using company tracking system.
Prepare weekly manager reports for the Board of Directors and prepare weekly newsletters for the Association membership.
Maintain continued documentation of landscape tours with contracted vendor to ensure that all items of concern are addressed timely.
Review incident reports, respond and implement timely solutions accordingly.
Maintain pool access control and oversee issuance and status of pool access devices; provide training and oversight of pool monitors as needed.
Perform other related duties as directed.