Community Manager - Van Alen

Northwood Ravin•Durham, NC

7d•Onsite

About The Position

In this position, you will lead the full performance of the community, with direct accountability for occupancy, NOI, and team execution. Success in this role is defined by your ability to consistently hit financial targets, maintain strong retention, and operate a well-run, high-standard community. Key areas of focus include: Driving occupancy to 95%+ through effective leasing strategy and lead conversion, Managing delinquency and expenses to protect and grow NOI performance, Leading and developing leasing and service teams to meet performance expectations, Executing retention strategies to maintain strong renewal rates and resident satisfaction, Overseeing daily operations to ensure compliance, asset quality, and brand standards. This is a role for someone who is performance-driven, holds themselves and others accountable to clear metrics, and is comfortable making decisions that impact the bottom line.

Requirements

Solid foundation in multifamily property management, including budget management, financial reporting, team leadership, resident management and leasing performance, with a track record of hitting or exceeding operational goals.
Thoughtful, detail-oriented approach
Clear communication skills
Ownership of work
Dependability
Collaborative spirit
Pride in delivering high-quality results
Ability to represent the Northwood Ravin brand with pride

Responsibilities

Driving occupancy to 95%+ through effective leasing strategy and lead conversion
Managing delinquency and expenses to protect and grow NOI performance
Leading and developing leasing and service teams to meet performance expectations
Executing retention strategies to maintain strong renewal rates and resident satisfaction
Overseeing daily operations to ensure compliance, asset quality, and brand standards