Community Manager - Citrus Heights, CA

USA Properties Fund•Citrus Heights, CA

4d•Onsite

About The Position

USA Multifamily Management, Inc. is engaged in the management of residential multifamily communities, specializing in Tax Credit properties (LIHTC – Low Income Housing Tax Credit). We develop, build, own and manage properties throughout California and Nevada. As a subsidiary of USA Properties Fund, Inc., we offer a collaborative work environment and opportunities for talent development. We are seeking a Community Manager for our 240-unit Senior Community, Vintage Oaks Senior Apartments in Citrus Heights, CA. The Community Manager will report to the Regional Manager and will be responsible for providing direct supervision to all community staff, meeting financial benchmarks, maintaining occupancy and rent levels, managing resident relations, ensuring compliance with regulations, and overseeing staff training and performance.

Requirements

At least two (2) years of experience in on-site property management, with Tax Credit knowledge.
Computer skills in Microsoft Word and Microsoft Excel.
Knowledge of YARDI Voyager.
Management of on-site staff and resources.
Successful track record of meeting property goals.
Low Income Housing Tax Credit experience.
Must have a valid driver’s license & reliable transportation.
High School Diploma or GED required.

Responsibilities

Provides direct supervision to all community staff.
Meets all financial benchmarks as outlined in the budget developed annually, ensuring that income is at or above budget expectations while maintaining occupancy as outlined in the community budget.
Maintains rents at the tax credit maximum and reviews the aged receivables report regularly and collects outstanding balances from existing residents.
Reviews and negotiates contracted expenses as directed by management.
Produces a report outlining all significant variances in income/expenses and a report detailing collections effort at the property on a monthly basis.
Posts resident rent payments and subsidy/housing rent payments where applicable.
Develops and maintains positive, professional relationships with residents, vendors and team members.
Monitors marketing efforts and develops new strategies as needed to address both short- and long-term marketing and leasing goals.
Conducts property tours and provides information about the property’s performance to owners, investors and regulatory agencies as required.
Leads periodic community meetings for the residents.
Maintains compliance with all general and property specific regulations, including LIHTC, Bond, MHP, MHSA, RHCP, and/or HOME program requirements.
Ensures resident recertifications are completed on time each month.
Ensures all initial applications are completed within two weeks of application date.
Interviews and recommends candidates to fill vacant positions and ensures selected candidates are onboarded according to USA policy.
Identifies and leverages the strengths of each employee to maximize their value to the organization.
Completes regular performance reviews along with a formal annual performance appraisal for each employee.
Ensures that each employee is trained in the specific skills required to complete their job, coaching employees to success in executing assigned tasks using available resources.