Property Manager

BG Construction LLC•Houston, TX

23d•Onsite

About The Position

Barvin is hiring a high-accountability Community Manager to lead one of our apartment communities with an ownership mindset and a strong focus on financial performance, operational execution, leasing success, customer experience, and team leadership. This role is about more than managing a property. It is about leading a high-performing community that delivers measurable results while creating an exceptional experience for residents and team members alike. You'll lead a technology-enabled operation that combines high-touch customer service with modern leasing, automation, and AI-driven tools to create a seamless experience for both prospects and residents. As the leader of the community, you will set the pace for leasing performance, coach and develop your team to convert prospects into residents, and actively support leasing efforts through prospect engagement, apartment tours, and closing. The ideal leader for this role understands how daily operations directly impact occupancy, renewals, reputation, team culture, and long-term asset performance. You will play a critical role in driving operational consistency, developing onsite talent, growing occupancy, improving sales performance, and elevating the overall resident experience.

Requirements

3+ years of multifamily property management leadership
Proven ability to drive occupancy, revenue growth, resident retention, and operational performance
Strong leadership, coaching, and team development skills
Experience managing budgets, collections, delinquency, and financial performance
Knowledge of Fair Housing laws and multifamily operational best practices
Experience with property management systems, CRM platforms, and leasing technology
Strong communication, organizational, and problem-solving skills
Ability to work independently while collaborating effectively with regional and corporate leadership

Responsibilities

Drive revenue growth, leasing performance, rent optimization, and renewal strategy
Improve occupancy, delinquency management, and expense control
Execute business plans aligned with ownership objectives
Deliver measurable improvements in Net Operating Income (NOI)
Ensure operational consistency, curb appeal, and community standards are maintained daily
Maintain awareness of local market conditions, competitive trends, and leasing opportunities
Recruit, hire, onboard, and develop Leasing Professionals and Maintenance team members
Set clear expectations and performance standards
Build a high-performing team that delivers strong resident experience and operational results
Foster a culture of accountability, urgency, collaboration, and customer service
Coach team members through performance, sales execution, and resident communication
Conduct apartment tours, assist with leasing activities, and support the team in closing leases when needed to achieve community goals
Develop and execute community-level marketing initiatives that drive traffic, leasing activity, and prospect engagement
Build relationships with local businesses, employers, schools, and community organizations to increase visibility and generate qualified leads
Champion grassroots marketing efforts, outreach campaigns, referral programs, resident events, and local partnerships that strengthen the property's presence in the market
Create a resident experience that drives retention, reputation, and referrals
Drive resident retention through proactive renewal strategy, customer experience, and relationship management
Respond proactively to resident concerns and operational challenges
Ensure the community delivers a welcoming, responsive, and service-focused environment
Maintain a visible and engaged presence throughout the community
Monitor resident feedback while partnering with the team to enhance the customer experience and support resident retention
Support resident events, outreach initiatives, and community engagement efforts
Identify operational opportunities and implement solutions quickly
Maintain compliance with company policies, Fair Housing regulations, and all applicable laws and housing requirements
Partner closely with Operations leadership to implement processes, standards, and initiatives that improve consistency and performance
Drive accountability across leasing, maintenance, customer experience, and property presentation
Ensure service requests are completed promptly, and resident follow-up is consistently executed
Utilize technology-enabled leasing tools, AI-powered prospect engagement, and automation platforms to improve conversion, responsiveness, and the overall customer experience
Improve efficiency, reporting accuracy, and prospect/resident communication
Support adoption of operational technology and process improvements across the onsite team
Utilize property management platforms and reporting tools to monitor performance and drive decision-making