Community Manager - Montgomery, AL

RangeWater • Montgomery, AL

5d

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve budgeted financial and operational goals. This role ensures property operations comply with company policies and procedures and with laws and regulations governing multi-family housing. The position oversees employees, revenue and leasing strategies, budgets and financial records, property performance, lease enforcement, client and vendor relationships, resident concerns, and property safety, maintenance, cleanliness, and appearance. The role is based in an office environment with frequent exposure to outside elements, and includes routine local and potentially non-local business travel. The schedule is 40 hours in a regular work week; site operating hours may vary and include weekends.

Requirements

• High school diploma or GED equivalent.
• One to three years of supervisor experience, including demonstrated skills to hire, lead, direct, evaluate, and manage team members.
• Ability to work scheduled weekends.
• Ability to perform essential job functions unaccompanied.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
• Current valid driver's license.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
• Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

• Multi-family property management experience, preferred.
• Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community, preferred.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Manage team members and conduct employee evaluations.
• Interview, hire, orient, and train new hires.
• Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies.
• Identify areas for property improvement.
• Model budgets, forecast, and analyze and manage profitability.
• Complete financial records, documents, and reports; manage invoicing.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Keep informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
• Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Conduct property tours, provide property performance updates, and meet with clients as needed.
• Manage contractors and vendors.
• Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
• Ensure the property maintenance team follows company standards for service requests.
• Resolve customer complaints and issues.
• Shop competing properties and build relationships in the market and industry.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance.
• Employer-paid short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED