Community Manager - Montfort Place Apartments
About The Position
This role is ideal for a strong leader who is passionate about team development, operational excellence, and delivering an exceptional resident experience. The Community Manager will oversee all day-to-day operations of the community, including hiring, training, and developing high-performing team members. They will supervise office and maintenance staff, lead, coach, and motivate the onsite team to achieve performance goals, and foster a positive, professional, and productive work environment. Responsibilities include conducting performance reviews, maintaining property presentation, ensuring timely rent collection and delinquency management, overseeing service requests, and ensuring efficient unit turnover. Additionally, the Community Manager will assist in preparing annual operating budgets, monitor financial performance, analyze and report on property performance, partner with marketing to drive traffic and leasing, maintain high occupancy while optimizing rental rates, and monitor resident satisfaction. This role requires a valid driver's license and reliable transportation, strong organizational skills, professional appearance, and flexibility to work extended hours, including weekends and holidays, as needed. The ability to respond to emergencies outside of normal business hours is also necessary.
Requirements
- 3+ years of experience as a Community Manager
- Previous property management experience is required; candidates without direct experience will not be considered
- Strong leadership, team development, and communication skills
- Proficiency in Microsoft Office and Yardi
- Valid driver’s license and reliable transportation required
- Strong organizational skills with the ability to prioritize, multitask, and act with urgency
- Professional appearance and adherence to company standards
Nice To Haves
- Bilingual in English and Spanish is a plus!
Responsibilities
- Oversee all day-to-day operations of the community
- Hire, train, and develop high-performing team members
- Supervise office and maintenance staff to ensure operational excellence
- Lead, coach, and motivate the onsite team to achieve performance goals
- Foster a positive, professional, and productive work environment
- Conduct performance reviews and provide ongoing feedback
- Maintain strong curb appeal and overall property presentation
- Ensure timely rent collection and delinquency management
- Oversee service requests and ensure work orders are completed promptly and professionally
- Ensure vacant units are turned efficiently and meet company standards
- Assist in preparing annual operating budgets and monitor monthly financial performance
- Analyze and report on property performance, including variances
- Partner with marketing to drive traffic and leasing performance
- Maintain high occupancy while optimizing rental rates based on market conditions
- Monitor resident satisfaction and proactively address concerns to maintain a strong community reputation
Benefits
- Rent Discount
- Professional Development and Training
- Employee Assistance Program
- PTO, Paid Holidays, and a Floating Holiday
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
- Life Insurance
- Flexible Spending Account
- 401(k)
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
