Community Manager

Foundry Commercial•Nashville, TN

21d•Onsite

About The Position

Foundry Commercial was created to be a different kind of real estate company. Our motto – “It’s Personal” – rings true in everything we do… we value authentic human experiences. At Foundry Commercial, there is a strong sense of community. From wellness fairs to ugly Christmas sweater parties to company fundraisers, Foundry associates lean in to support one other and the causes that are important to us. We bring a sense of teamwork, collegiality, and diversity to all that we do. At the heart of it all is trust and respect. These two things drive everything else. We have built a place where people truly know each other, celebrate together, learn together, and live life alongside each other. At Foundry, we serve our clients best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious! Position Description: Currently, we are seeking a Community Manager to join the Foundry Commercial team in Nashville, TN. The Community Manager is the go-to problem solver, momentum driver, and experience creator for our associates in the Foundry Nashville office. This role will be the connector and individual who interfaces with clients and guests, providing an exceptional experience. The Community Manager will be an integral part of running and managing the day-to-day office needs of our office. This individual will be responsible for promoting and maintaining the Foundry culture and managing the operations of our Nashville office. You will be successful in this role if: No associate request is too big or too small for you to handle You are comfortable with meeting challenges through creative brainstorming and action You are energized by people and work well in a collaborative team environment You can identify opportunities to improve efficiency Your attention to detail is something people rave about You are resilient You know professional growth only comes from embracing challenging and unpredictable days You are willing to get your hands dirty one minute and think big picture the next You enjoy being a tour guide within and outside of the office

Requirements

Minimum of High School Diploma. Bachelor’s degree preferred
2+ years of work experience in Sales, Hospitality, Customer Service or Business Operations
Professional demeanor who is a team player and has passion for delighting customers
Extraordinary verbal and written communication skills
Self-starter who can work independently and take ownership of their work
High hustle quotient: willing to get your hands dirty as necessary to move quickly and get things done
Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Business and financial acumen to understand/provide context for decisions; ability to influence and challenge decisions as appropriate

Nice To Haves

Basic knowledge of InDesign, Illustrator or Canva a plus

Responsibilities

Provides an outstanding experience to both internal and external customers and acts as a cultural steward to enhance the Foundry office and brand
Maintains the reception area ensuring a professional image through both phone and in-person contact with associates and guests
Identifies and resolves associate and guest issues with friendliness and patience
Partner with Nashville office leadership to achieve business objectives and local initiatives in the areas of Facilities, Accounting, Human Capital, and Marketing
Works with event teams in office to plan and coordinate engaging associate events
Recommends and implements office standards and procedures to create efficiency and experience
Responsible for creating and dispersing office-wide associate communications
Oversees the purchase and management of office supplies, furniture, and office equipment
Completes a variety of administrative tasks for the Nashville leadership team including completing expense reports and arranging travel plans
Processes and submits leasing transactions
Supervises vendor relationships for the maintenance of office, technology, and other equipment
Responsible for the facilities day-to-day operations (such as distributing building and security access, etc.)
Liaison with the building property management team for office operations and maintenance