Community Manager ( Studio manager)

Musicologie Newark•Newark, NJ

2d•Onsite

About The Position

Run a thriving neighborhood learning center where kids build math confidence and a love of music. You will run the center, lead the team, welcome the families, and own enrollment growth. Two programs share our Millburn center: S.A.M. Singapore Math and Musicologie. You are the face of both and the person who makes the whole center work. You report directly to the owners and have real authority to make decisions, try new ideas, and shape how the center grows. We are looking for a self-starter and proactive problem solver: someone who spots a gap, builds the fix, and follows through without waiting to be asked. You do not need to be a musician or a math teacher. We will train you on our programs.

Requirements

3+ years of professional experience, with some experience leading, training, or managing people
A self-starter who takes initiative and solves problems proactively
Strong organization and follow-through across many moving parts
Confident, friendly communication with parents, children, and staff
Comfort making phone calls, following up consistently, and selling without being pushy

Nice To Haves

Background in sales, customer service, education, hospitality, retail, fitness, or childcare
Experience with CRM or scheduling software (training provided)
Experience with local marketing or event planning

Responsibilities

Own daily operations across both programs, including schedules, classrooms, supplies, and logistics
Keep the center organized, welcoming, and running smoothly every day
Respond to parent questions and concerns with professionalism, ownership, and urgency
Make sure every family has a great experience, from their first visit through long-term enrollment
Anticipate problems and put systems in place before they become issues
Own enrollment for the center, start to finish
Follow up with leads by phone, text, and email, and move prospects to a visit or enrollment
Conduct tours, assessments, and enrollment conversations, and confidently ask for the enrollment
Follow up after assessments and re-engage past or inactive leads
Track leads, appointments, conversions, and enrollment goals in our CRM and scheduling systems
Hire, onboard, schedule, train, coach, and manage teachers and staff
Build and maintain a substitute teacher roster so classes always run as scheduled
Set clear expectations, delegate with clear ownership, and hold the team accountable
Address performance issues early and fairly
Partner with teachers to keep students engaged and enrolled. Retention is a shared goal, and you lead it.
Support local marketing, promotions, open houses, concerts, and math competitions
Build relationships with local schools, organizations, and community partners
Identify new ways to bring families into the center