Community Manager - Safety and Compliance - RCAM Florida
About The Position
RC Hospitality Solutions is seeking an experienced and proactive Community Manager – Safety & Compliance to help lead the daily operations of one of our community associations. This leadership role works closely with the Community Association Manager/General Manager to ensure the community remains safe, secure, well-maintained, and operating at the highest level of service. As the Community Manager – Safety & Compliance, you'll oversee security operations, community compliance, access control, emergency preparedness, vendor management, and day-to-day operational initiatives while providing leadership to operational staff. You'll serve as a key resource for residents, owners, vendors, and employees, helping create a welcoming community where exceptional service and safety are always top priorities. This position also serves as the acting operational leader when delegated by the Community Association Manager and plays a vital role in maintaining compliance with governing documents, Board direction, company policies, and applicable regulations.
Requirements
- Valid Florida Driver's License
- Active Florida Community Association Manager (CAM) License
- 3–5 years of community association, property management, hospitality, or operations management experience
- Strong knowledge of security operations, access control systems, emergency preparedness, and risk management
- Experience coordinating vendors, contractors, maintenance projects, and operational services
- Excellent communication and relationship-building skills with Boards, residents, vendors, and team members
- Strong organizational and time-management skills with the ability to manage multiple priorities
- Financial understanding including budgeting, invoice review, and operational expenditures
- Proficiency with Microsoft Office and property management software
- Ability to make sound decisions, solve problems, and remain calm during emergencies
- Commitment to exceptional customer service, professionalism, and teamwork
Nice To Haves
- Previous supervisory or leadership experience preferred
- Flexible schedule with availability to respond to operational emergencies as needed
Responsibilities
- Assist the Community Association Manager with the overall management and daily operations of the Association.
- Provide leadership for community security, safety, compliance, and operational initiatives.
- Serve as a liaison between residents, owners, Board members, vendors, contractors, and Association staff.
- Oversee gatehouse operations, patrol officers, security supervisors, and access control systems.
- Manage visitor management software, gate access, CCTV systems, and surveillance retention in accordance with Association policies.
- Develop and enforce procedures for resident, guest, contractor, vendor, and employee access.
- Review incident reports, investigate operational concerns, and recommend appropriate corrective actions.
- Coordinate with local law enforcement, fire departments, EMS, and emergency management agencies.
- Maintain and improve security Standard Operating Procedures while promoting professionalism and outstanding customer service.
- Conduct routine inspections of buildings, amenities, common areas, and infrastructure to identify maintenance, operational, and safety concerns.
- Assist with coordinating preventative maintenance programs, capital improvement projects, and vendor performance.
- Prepare Requests for Proposals (RFPs), obtain competitive bids, and assist with contract evaluations.
- Review invoices, purchase requests, and operational expenditures while assisting with annual operating and reserve budgets.
- Lead hurricane preparedness efforts and assist with post-storm recovery planning.
- Coordinate emergency response procedures, drills, and safety training.
- Conduct property-wide safety inspections and help ensure compliance with OSHA standards and risk management practices.
- Respond professionally to owner inquiries, emails, phone calls, and community concerns.
- Prepare reports, Board meeting materials, operational documentation, newsletters, and owner communications.
- Maintain Association records, contracts, insurance files, confidential documents, and operational files.
- Coordinate calendars, meetings, vendor appointments, and operational schedules.
- Provide leadership, coaching, and support for operational and security team members.
- Assist with recruiting, onboarding, training, employee development, and performance management.
- Foster strong collaboration between Security, Owner Services, Maintenance, and other operational departments.
- Serve as acting operational leader in the absence of the Community Association Manager when delegated.
Benefits
- Competitive salary based on experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
