Community Management Intern

Walgreens • Arlington, MA

1d • Onsite

About The Position

This internship program aims to provide students with hands-on experience in a retail store setting, focusing on customer experience, store operations, and personal development. Interns will learn to deliver exceptional customer service, manage store operations, and contribute to team projects, culminating in a presentation to leadership. The program also includes exposure to financial and performance data analysis, asset protection, and compliance with local regulations.

Requirements

• Must be a student beginning or completing Senior year towards a Bachelor’s degree.
• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
• Willingness to work flexible schedule, including evening and weekend hours.
• Compliance with all company policies and procedures.
• Maintain respectful relationships with coworkers.

Nice To Haves

• Knowledge of store inventory control.

Responsibilities

• Provide an extraordinary customer experience in a retail store setting.
• Complete product returns, order voids, customer refunds, and cash handling.
• Engage customers and patients by greeting them and offering assistance.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Register all sales accurately and manage associated records.
• Assist with inventory management, including ordering, stocking, and liquidation.
• Assist with the evaluation and development of product displays and promotions.
• Complete resets and revisions for store merchandise.
• Engage in weekly meetings with store or pharmacy managers.
• Perform basic department pricing and ensure proper signage.
• Ensure compliance with local regulations for regulated products.
• Assist with exterior and interior maintenance to ensure a clean and orderly store condition.
• Assist with proper food item separation and product placement.
• Assist in stock rotation using the first-in, first-out method and restocking outs.
• Gain working knowledge of store systems and equipment.
• Receive exposure to financial, performance, and asset protection data analysis.
• Work as a group to complete the Intern Team Challenge and present to leaders.
• Comply with all company policies and procedures and maintain respectful relationships.
• Complete an evaluation of the internship program upon completion.
• Complete special assignments and other tasks as assigned.
• Attend training and complete E-learnings and special assignments.
• Shadow a district leader for a specified time.
• Report customer complaints to management.
• Assist Store Manager in planning and attending community events.

Benefits

• To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees