Community Living Assistant- 2nd Shift

ATLANTA MISSION•Atlanta, GA

5d•Onsite

About The Position

The Community Living Assistant is a critical member of our ministry by creating a safe, stable, and healthy community while encouraging camaraderie and a sense of belonging among the clients. We are looking to fill the following Full Time schedule: 2nd Shift (3:30pm-12am) Sunday-Thursday. This role requires upholding Christ-centered values such as Humbly Serving, Faithfully Stewarding, Courageously Innovating, Joyfully Celebrating, and Strength in Unity.

Requirements

Proven ability to de-escalate conflicts and respond effectively to crises.
Comfortable thriving in a fast-paced environment with frequent multitasking.
High energy, with the ability to engage and motivate others toward a common goal.
Strong communication skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write clear reports and correspondence.
Ability to speak effectively before groups of clients or team members.
Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation.
Prior experience in residential or community living programs.
Training or experience in trauma-informed care or working with vulnerable populations.
Demonstrated teamwork and collaboration skills.
Position requires standing for long periods of time and to move and walk to various locations, climb stairs, stoop, kneel, reach, pull, push, bend and twist.
Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer.
Must be able to communicate accurate information.
Must be able to occasionally lift and/or carry up to 20lbs.
Must have peripheral vision and depth perception.
This is an essential role for which the expectation is that employees in this role are available to work in the case of an emergency (i.e. public health or weather related emergencies, government intervention, etc).

Nice To Haves

Serve in a Christian Ministry.
Make a difference in the lives of others.
Life-changing work experience.

Responsibilities

Monitor client activity to maintain safety and compliance with house rules by walking the facility regularly, monitoring cameras, and staying engaged in client activities.
Station in key areas such as the dining hall to observe interactions and provide visible support.
Conduct room checks, package/purse inspections, and general observation to identify and remove contraband in accordance with search, contraband, and weapons protocols.
Respond promptly to incidents, escalating safety or behavioral concerns to the Community Living Leader or Lead Community Living Assistant as needed.
Conduct orientation sessions for new clients, introducing community living guidelines, facility layout, and basic living expectations.
Serve as a point of contact for day-to-day client needs, concerns, and emergencies, referring to Client Support Services when necessary.
Model healthy conflict resolution and guide clients through issues using de-escalation techniques.
Maintain accurate and timely records of daily activities, incidents, and unusual events in Salesforce and Microsoft Office tools.
Prepare detailed incident reports before the end of each shift.
Communicate client community living concerns, needs, and emergencies via Salesforce notes and email updates to appropriate staff.
Administer medication in alignment with program policy and accurately document client consumption in the medication log.
Build rapport with clients by maintaining a calm, compassionate, and professional presence.
Demonstrate strong problem-resolution skills to maintain a safe and supportive living environment.