Community Life Coordinator - Bridge
About The Position
The Community Life Coordinator is responsible for the day-to-day operation, safety, and guest services of the shelter environment. This role oversees facility safety and cleanliness, check-in processes, administrative support functions, and coordination of program activities and services. The Coordinator ensures a safe, orderly, and welcoming environment for participants, visitors, staff, and volunteers while supporting the Mission’s purpose of serving households experiencing homelessness and housing insecurity. This position combines operational oversight of program activities with front-line guest services responsibilities including intake support, communication, record management, and coordination with internal departments. The Coordinator works closely with supervisors and leadership to ensure program operations run efficiently and participants are supported with dignity and respect.
Requirements
- High school diploma or equivalent (GED).
- One year of relevant experience in social services, shelter operations, customer service, or a related field preferred.
- Relevant experience working with individuals and/or families with children in a programmatic setting preferred.
- CPR and First Aid certification required within 90 days of hire (training provided).
- Mandatory Reporter Training required within 30 days of hire (training provided)
- Proficiency with Microsoft Office and database systems.
- Strong communication skills, both written and verbal.
- Ability to remain calm and professional in stressful or high-pressure situations.
- Strong organizational and problem-solving skills.
- Ability to work independently with minimal supervision.
- Ability to maintain confidentiality.
- Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.
Nice To Haves
- Bilingual English/Spanish preferred.
Responsibilities
- Responsible for the security and safety of the facility, participants, staff, and visitors during assigned shifts.
- Ensures the facility remains free from drugs, alcohol, weapons, or other hazards that jeopardize the Mission or its guests.
- Handles guest interactions professionally while maintaining a safe environment.
- Responds to emergencies and contacts first responders when necessary.
- Maintains a visible presence throughout the facility during shifts.
- Greets participants, visitors, and donors and ensures all individuals are checked in appropriately.
- Helps maintain an environment where participants feel safe and are encouraged to pursue next steps toward stability.
- Ensures delivery of basic services according to established policies and schedules.
- Coordinates with other departments such as Kitchen, Maintenance, IT, and Operations to support daily operational needs.
- Monitor the cleanliness and maintenance of the facility to established standards. Collaborate with other teams to make corrections as identified.
- Maintains and tracks inventory of supplies used in daily operations.
- Ensures scheduled activities and services occur on time.
- Maintains operational knowledge of facility systems including fire alarms, utilities shut-offs and building systems.
- Inputs maintenance and IT requests when needed.
- Maintains confidentiality when handling guest or organizational information.
- Works with supervisors to ensure proper staffing coverage and scheduling needs.
- Performs additional duties as assigned by supervisors or leadership.
Benefits
- Comprehensive health plans include medical, dental and vision benefits.
- Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
- Tuition reimbursement and child adoption benefits.
- Employer paid term life insurance, long-term disability, AD&D.
- Health savings account with generous employer contribution.
- Flexible spending accounts.
- Paid parental and bereavement leave.
- 401(k) with up to 5% company match.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
