Community Liaison

Centre For Neuro Skills•Irving, TX

5d•Hybrid

About The Position

With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. As a Community Liaison, you will play a critical role in transforming lives and helping individuals regain their independence and quality of life. At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment.

Requirements

Bachelor's Degree. Extensive direct medical sales or referral development experience can be used to offset the educational requirement.
Minimum of 2 years of experience in direct medical sales or referral development, or a minimum of 2 years of experience in direct patient care outside of CNS required.
Must have knowledge of the various levels of healthcare and the ability to acquire and apply knowledge of brain injury rehabilitation, workers' compensation, accident and health, commercial insurance, and medical legal in order generate referrals.

Responsibilities

Schedules, conducts, and documents in the CNS Contact database results of direct referral development calls to referral sources including physicians, insurance companies, case managers, discharge planners, family members, patients, and others to effectively explain the CNS philosophy and approach to the treatment of individuals with brain injury. Requires extensive use of telephone, use of the computer and Salesforce, safe driving, and conversation with customers.
Identifies and coordinates opportunities to provide in-service training to referral sources. Attends or participates in local, regional, and national professional conferences as a representative of CNS. Attends and participates in assigned trade shows. Sets up booth, moves boxes of marketing materials and display wall containers weighing up to 40 pounds as required. Stands on feet for up to 4 hours at a time.
Maintains documentation on competitors in the assigned area, including current fees and pricing information. Requires extensive use of computer, telephone, and FAX machine.
Travels within and outside the assigned regional area more than 50% of their time to achieve sales and marketing goals. Attends and participates in the National Marketing and Admission Meeting (or equivalent) held annually.
Promotes a positive and professional image and leadership role of CNS within the head injury rehabilitation community and all other work-related settings.
Updates marketing databases in a timely fashion as required by management. Databases may include but are not limited to Salesforce, Concur, and ADP.
As this is an “outside” sales position, qualifies for a Company provided credit card or has access to a personal credit card with adequate available credit to cover essential expenses including, but not limited to: business meals, parking, air travel, hotel, auto rental and other, normal sales-oriented business expenses.

Benefits

Paid Time Off
Extended Sick Leave
PPO medical, dental, life, and vision insurance starting the 1st of the month after hire.
Annual enrollment in One Medical with telehealth also available through the company health plan.
9-10 paid holidays per year, including a floating personal observance day.
Company matching 401(k) retirement savings plan.
Professional License Reimbursement
Continuing Education Assistance
Daily Pay
LifeMart Benefits (exclusive discounts and savings on travel, tickets, electronics, family care, wellness, home & auto, financial and legal, apparel, flowers & gifts, restaurants and dining)
Access to Wisely's financial services (Early Direct Deposit, Cashback Rewards, Prepaid Debit Cards)